Digital Fleet Specialist, L7

Daimler Truck North America

. Support Senior Digital Fleet Specialists in onboarding new fleets .

Posted 9/17/2026full-timePortland • Oregon • United StatesJuniorMid-Level💰 $58,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical and analytical skills, with a focus on customer service and support in fleet management. Proficient in utilizing data reporting tools and collaborating with stakeholders to enhance fleet operations and communication.

Highest-signal resume keywords

Technical SupportCustomer ServiceData Reporting ToolsFleet Management SystemsAgile Methodology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SkillsAnalytical SkillsAttention to DetailUser Acceptance TestingTroubleshootingData AnalysisFleet Procurement KnowledgeSystem Integration KnowledgeWeb Services FamiliarityProject Management

Soft Skills

Excellent CommunicationCollaborationTime Management

Tools & Technologies

TableauExcelerator.comPartsProXSAP Hybris/CommerceJira

Industry Keywords

Fleet ManagementDigital SolutionsCustomer EngagementStakeholder ManagementContinuous Improvement

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Support Senior Digital Fleet Specialists in onboarding new fleets
Participate in fleet meetings, document action items, and follow up with stakeholders
Prepare detailed information for new fleet account setups
Support and/or prepare training sessions and communications with fleets and dealers
Create and continuously improve customer-facing marketing, training, and communication materials
Participate in sessions with National Account Managers, District Parts Managers, dealers, and fleets to gather feedback and identify improvement opportunities
Collaborate with IT and business stakeholders to refine enhancements
Monitor competing digital solutions
Perform sprint testing and user acceptance testing of new functionality
Engage fleets in user acceptance testing when necessary
Support development and execution of rollout plans for new functionality
Monitor new functionality success through reporting and fleet/dealer feedback sessions
Provide day-to-day support to assigned Excelerator fleets
Troubleshoot issues and requests in a timely manner
Analyze issues in depth, identify trends, and recommend resolutions
Partner with ADX-Integration and ADX-IT to investigate recurring failures, issues, and system errors
Identify trends and recommend corrective actions
Participate in regular business reviews with assigned fleet customers to drive utilization, satisfaction, and long-term engagement

Requirements

What you’ll need

Bachelor's degree in computer science, information technology, business management, marketing, or another related field
0–2 years of relevant experience
Background in customer service and/or technical support
Strong technical and analytical skills
Strong attention to detail
Excellent communication skills
Experience with Tableau or other data reporting tools
Ability to collaborate effectively and manage multiple priorities
Experience with Excelerator.com, PartsProX, SAP Hybris/Commerce, and Jira may be advantageous
Experience with fleet management systems may be advantageous
Knowledge of fleet procurement and payment processes may be advantageous
Familiarity with web-based technologies, system integrations, and web services may be advantageous
Experience with Agile methodology may be advantageous
Experience with Jira or other project management tools may be advantageous
Must be legally authorized to work permanently in the United States at the time of application
Must successfully complete a criminal background check
May be required to successfully complete a pre-employment drug screen

Benefits

Comp & perks

401k company contribution with company match up to 8%
Non-elective company contribution of 3–7% depending on age
Starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
Employee assistance program
Comprehensive healthcare plans
Wellness programs
Onsite fitness at some locations
Tuition assistance
Volunteer paid time off
Short-term and long-term disability plans