Head of Digital eCommerce Platform

Daimler Truck North America

. Lead a strategic digital ecommerce platform for aftermarket parts, connectivity renewals, and extended service coverage .

Posted 11/10/2026full-timeUnited StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading strategic digital ecommerce initiatives for aftermarket parts and services, with a strong focus on customer-centric omnichannel experiences and effective team leadership. Proven ability to develop and execute digital strategies that drive revenue growth and enhance user experience.

Highest-signal resume keywords

Digital Ecommerce StrategyProject ManagementTeam LeadershipDigital Sales and MarketingAftermarket Parts Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategic PlanningUser Experience DevelopmentData Services IntegrationRevenue Target AchievementDigital Platform Development

Soft Skills

CollaborationNegotiationCommunicationLeadershipCustomer-Centric Mindset

Certifications & Qualifications

Bachelor's DegreeMaster's Degree in Business or Marketing

Industry Keywords

Aftermarket PartsCommercial TransportationOmnichannel ExperienceSupply Chain ManagementDealer Network

About the role

Key responsibilities & impact

Lead a strategic digital ecommerce platform for aftermarket parts, connectivity renewals, and extended service coverage
Establish the digital vision, strategy, and implementation plan in collaboration with aftermarket, IT, and dealer network teams
Develop and execute strategic plans for digital business units covering parts, service, and connectivity-related data services
Develop and update customer-experience user stories for a best-in-industry digital user experience
Ensure optimal representation and cataloging of digital portfolio content
Lead collaboration across supply chain, pricing, product marketing, purchasing, and IT
Facilitate dealer-network negotiations on business models and go-to-market plans
Transform the business into a customer-centric omnichannel experience with digital sales and marketing
Integrate scheduled maintenance and repair services into the digital platform
Hire, train, and lead a high-performing team
Develop dealer digital business criteria and oversee implementation across the network
Achieve or exceed revenue and profitability targets
Represent product strategy interests to support aftermarket parts growth targets
Monitor digital trends and evaluate new technologies
Execute iterative digital-platform development and rollout plans within timelines and forecasted costs
Establish project and new-business governance and provide frequent updates to senior leadership
Communicate Daimler philosophy and policies and lead by example according to DTNA Way principles and Daimler Truck integrity code

Requirements

What you’ll need

Bachelor’s degree with 10 years of related experience required
At least 4 years of management/supervisory experience
Experience leading strategic digital sales and marketing for aftermarket commercial transportation-related parts and services and other data-driven services
Project management experience
Previous experience in a large truck/auto manufacturing company in the aftermarket parts area
Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
Position is not open for Visa sponsorship or to existing Visa holders
Final candidate must successfully complete a criminal background check
Final candidate may be required to successfully complete a pre-employment drug screen
Master’s degree in business, marketing or related field

Benefits

Comp & perks

Annual variable pay bonus program
Company-paid company vehicle with insurance and fuel card
401(k) company contribution with company match up to 6%
Non-elective company contribution of 3–7% depending on age
Non-qualified deferred compensation plan with company contribution of 7% of variable pay
Starting at 4 weeks paid vacation
13+ holidays per calendar year
Paid parental leave
Employee assistance program
Comprehensive health care plans and wellness programs
Onsite fitness at some locations
Tuition assistance program
Volunteer paid time off
Short-term and long-term disability plans
Relocation assistance available when eligibility criteria are met