Key Account Specialist

Daimler Truck North America

. Assess the creditworthiness of retail and commercial customers to determine lending risk .

Posted 9/15/2026full-timeCharlotte • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in credit assessment, financial analysis, and process improvement methodologies to enhance operational efficiency and customer satisfaction. Proven ability to make informed lending decisions while managing risk and ensuring compliance with policies and procedures.

Highest-signal resume keywords

Credit AssessmentFinancial AnalysisProcess ImprovementQuality AssuranceTeam Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial RatiosCredit History AnalysisBusiness Requirements DevelopmentFunctional SpecificationsProcess MappingGap AnalysisContinuous ImprovementRisk ManagementDecision MakingCompliance Processes

Soft Skills

Interpersonal SkillsTact and DiplomacyTeam LeadershipTraining and DevelopmentChange Management

Industry Keywords

CreditworthinessLending RiskProfitabilityLiquidityOperational ObjectivesPolicy AdministrationEmployee SupervisionProcess DefinitionCost ReductionCustomer Satisfaction

About the role

Key responsibilities & impact

Assess the creditworthiness of retail and commercial customers to determine lending risk
Analyze personal and corporate financial status, credit history, and other financial information
Generate financial ratios to determine profitability and liquidity
Make decisions on credit extensions and credit limits to maximize profitability and minimize credit risks and losses
Maintain accurate financial background information on current and prospective customers
Identify, analyze, and improve existing back-end business processes
Apply process definition, improvement, and design methodologies to improve quality, reduce costs, increase efficiency and productivity, and increase customer satisfaction
Develop business requirements, functional specifications, process maps, and gap/problem analyses
Plan and implement quality assurance and compliance processes
Support training and change-management materials and activities for new processes and procedures
Use continuous improvement to eliminate waste, automate and digitalize processes, and improve efficiency and effectiveness

Requirements

What you’ll need

Typically requires a Bachelors Degree
Typically requires 5-7 years of relevant experience or 8 years of relevant experience in lieu of degree
Decision maker for daily activities guided by policy, procedures, and business plans with oversight from manager
Demonstrates understanding and application of procedures and concepts related to the job field and basic knowledge of related work areas
Coordinates team resources and sets daily priorities to meet operational objectives
Supervises entry and intermediate-level professional individual contributors or large numbers of shop floor employees in operations, manufacturing, and/or logistics
Interprets and administers policies, processes, and procedures
Strong interpersonal skills, including tact and diplomacy when exchanging information and handling sensitive issues
Responsible for staffing decisions including hiring, firing, rewarding, training, and developing employees
Must be legally authorized to work permanently in the United States
Must successfully complete a criminal background check

Benefits

Comp & perks

Hybrid schedule: 4 days per week in-office / 1 day remote
Employee programs and benefits designed to promote growth, balance, and wellness
Relocation assistance is not available for this position