Manufacturing Quality Improvement Analyst II

Daimler Truck North America

. Serve as a technical project manager for field quality topics within Product Reliability .

Posted 10/1/2026full-timePortland • Oregon • United StatesJuniorMid-Level💰 $71,000 - $91,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical project management, particularly in field quality and product reliability, with a strong focus on data analysis, structured problem-solving, and cross-functional collaboration. Proficient in developing and implementing analytical tools and solutions to drive continuous improvement in warranty processes and product quality.

Highest-signal resume keywords

Technical Project ManagementAnalytical TechniquesStructured Problem-Solving MethodologiesCross-Functional CollaborationWarranty Data Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Statistical AnalysisData EvaluationPerformance MetricsForecasting MethodsWarranty Claim AnalysisProcess DocumentationProblem-SolvingTrend IdentificationRoot Cause AnalysisContinuous Improvement

Soft Skills

Interpersonal SkillsCommunication SkillsTeam CollaborationAccountabilityPresentation Skills

Tools & Technologies

Digital ToolsReporting ToolsKnowledge-Sharing Platforms

Industry Keywords

DTNA Product DesignSystem IntegrationTruck OperationWarranty Data StructuresManufacturing Processes

About the role

Key responsibilities & impact

Serve as a technical project manager for field quality topics within Product Reliability
Act as first point of contact for field quality emerging issues
Monitor trends and identify emerging risks
Coordinate and lead cross-functional investigations on product quality by analyzing warranty patterns relative to product configurations
Use digital tools and facilitate forums across Engineering, Supplier Quality, Service, Warranty, Manufacturing, Compliance, and other DTNA teams
Collect claim and product information and define warranty claim and truck populations
Develop statistical methods to analyze warranty claim rate, warranty cost, and product volume
Summarize problem scope into FRACAS and quantify failure modes and probable root causes
Coordinate cross-functional teams and drive accountability
Facilitate structured problem-solving and corrective actions
Escalate technical issues to appropriate subject matter experts and lead topic reporting
Lead tertiary responsibilities and special assignments involving reporting, systems, and process-related work
Provide analytical/statistical analysis and answer quality report requests for management
Support rollout, training, and continuous improvement activities
Support Rate Planning as an input to setting truck rates
Develop and maintain process documentation, training, and knowledge-sharing platforms
Cover other team areas as needed

Requirements

What you’ll need

Bachelor’s degree with 2 years of related experience OR an associate’s degree with 3 years of related experience OR 6 years of related experience
Working knowledge of DTNA product design, system integration, testing, and overall truck operation
Knowledge of performance metrics, target setting, and reporting practices
Experience applying analytical techniques, statistics, and forecasting methods to evaluate data, identify trends, and support decision-making
Knowledge of structured problem-solving methodologies
Experience contributing to cross-functional projects and collaborating with multiple stakeholders using data and logical reasoning
Effective interpersonal and communication skills with the ability to work across teams and present findings to management
Working knowledge of DTNA warranty data structures, reporting tools, and performance trends
Continuous improvement mindset with the ability to support process improvements and develop analytical tools and solutions
Familiarity with DTNA products, manufacturing plants, and internal processes
Must be legally authorized to work permanently in the United States at the time of application
Must successfully complete a criminal background check
May be required to successfully complete a pre-employment drug screen

Benefits

Comp & perks

401k company contribution with company match up to 8%
Non-elective company contribution of 3–7% depending on age
Starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
Employee assistance program
Comprehensive healthcare plans
Wellness programs
Onsite fitness at some locations
Tuition assistance
Volunteer paid time off
Short-term and long-term disability plans