Manufacturing Quality Improvement Analyst II

Daimler Truck North America

. Serve as a technical project manager for field quality topics within the Product Reliability organization .

Posted 10/1/2026full-timePortland • Oregon • United StatesJuniorMid-Level💰 $71,000 - $91,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical project management, particularly in field quality topics, with a strong focus on data analysis, statistical methods, and cross-functional collaboration. Proficient in structured problem-solving methodologies and continuous improvement practices to enhance product reliability and quality.

Highest-signal resume keywords

Technical Project ManagementStatistical AnalysisCross-Functional CollaborationStructured Problem-SolvingWarranty Data Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Statistical MethodsAnalytical TechniquesData EvaluationPerformance MetricsForecasting MethodsProblem-Solving MethodologiesProcess DocumentationQuality ReportingWarranty Claim AnalysisTrend Identification

Soft Skills

Effective CommunicationInterpersonal SkillsTeam CollaborationAccountabilityTraining Facilitation

Tools & Technologies

Digital ToolsReporting ToolsKnowledge-Sharing PlatformsWarranty Data Structures

Industry Keywords

Product ReliabilityField QualityDTNA ProductsManufacturing ProcessesContinuous Improvement

About the role

Key responsibilities & impact

Serve as a technical project manager for field quality topics within the Product Reliability organization
Act as the first point of contact for field quality emerging issues
Monitor trends and identify emerging risks
Coordinate and lead cross-functional investigations on product quality by analyzing warranty patterns relative to product configurations
Use digital tools and facilitate forums across Engineering, Supplier Quality, Service, Warranty, Manufacturing, Compliance, and other DTNA teams
Develop statistical methods to analyze warranty claim rate, warranty cost, and product volume
Summarize problem scope into FRACAS, quantify failure modes and probable root causes, and coordinate corrective action
Coordinate cross-functional teams and drive accountability
Facilitate structured problem-solving and corrective actions
Escalate technical issues to subject matter experts and lead topic reporting
Lead tertiary responsibilities and special assignments involving reporting, systems, and process-related work
Provide analytical/statistical analysis and answer quality-report requests for management
Support rollout, training, and continuous improvement activities
Support Rate Planning as an input to setting truck rates
Develop and maintain process documentation, training, and knowledge-sharing platforms
Cover other team areas as needed

Requirements

What you’ll need

Bachelor’s degree with 2 years of related experience OR an associate’s degree with 3 years of related experience OR 6 years of related experience
Working knowledge of DTNA product design, system integration, testing, and overall truck operation
Knowledge of performance metrics, target setting, and reporting practices
Experience applying analytical techniques, statistics, and forecasting methods to evaluate data, identify trends, and support decision-making
Knowledge of structured problem-solving methodologies
Experience contributing to cross-functional projects and collaborating with multiple stakeholders using data and logical reasoning
Effective interpersonal and communication skills with the ability to work across teams and present findings to management
Working knowledge of DTNA warranty data structures, reporting tools, and performance trends
Continuous improvement mindset with the ability to support process improvements and develop analytical tools and solutions
Familiarity with DTNA’s products, manufacturing plants, and internal processes
Legally authorized to work permanently in the United States; visa sponsorship and existing visa holders are not accepted
Successful completion of a criminal background check
May be required to successfully complete a pre-employment drug screen

Benefits

Comp & perks

401k company contribution with company match up to 8%
Non-elective company contribution of 3–7% depending on age
Starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
Employee assistance program
Comprehensive healthcare plans
Wellness programs
Onsite fitness at some locations
Tuition assistance
Volunteer paid time off
Short-term and long-term disability plans