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National Accounts Manager, Vocational & Specialty Vehicles
Daimler Truck North America. Develop and execute financial services strategies for Daimler Truck North America vocational truck and specialty vehicle national account customer segments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing financial services strategies and managing customer relationships within the vocational truck and specialty vehicle sectors. Proficient in sales pipeline management, credit underwriting, and utilizing Salesforce for account support and reporting.
Highest-signal resume keywords
Financial Services Strategy DevelopmentCustomer Account ManagementSalesforce CRM ExperienceCredit Underwriting ExperienceSales and Negotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisRoot Cause AnalysisPortfolio ManagementSales Pipeline ManagementDTF Pricing Tool FamiliarityFinancial Statement AnalysisCredit Decision FacilitationMarket Trend AnalysisSales Goals ReportingCustomer Relationship Management
Soft Skills
Excellent Written CommunicationVerbal Presentation SkillsConflict Management SkillsNegotiation SkillsCollaboration Skills
Tools & Technologies
SalesforceWordExcelPowerPointCopilot
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Vocational TruckSpecialty VehicleCommercial VehiclesDealer Distribution NetworkDTFS Organization
About the role
Key responsibilities & impact- Develop and execute financial services strategies for Daimler Truck North America vocational truck and specialty vehicle national account customer segments
- Acquire new business and expand DTFS opportunities with direct accounts
- Develop and present tailored wholesale, retail, lease, and insurance financial solutions
- Partner with DTNA, Thomas Built Bus, and Freightliner Custom Chassis sales teams on strategic account plans and coordinated sales initiatives
- Build and maintain a sales pipeline supporting acquisition, penetration, and profitability goals
- Serve as the primary DTFS liaison for revenue growth initiatives
- Manage customer relationships throughout the financing lifecycle, from opportunity development and contract execution through portfolio maturity
- Develop partnerships with customers, truck equipment manufacturers, dealers, sales teams, and internal stakeholders
- Represent DTFS at customer events, industry conferences, and trade shows
- Collaborate with Credit, Operations, and internal teams to provide customer account support
- Maintain customer, account, and opportunity information in Salesforce
- Provide monthly forecasting and reporting on business volume, pipeline activity, closed business, and lost opportunities
- Analyze market trends and lost opportunities to improve performance and growth
- Prepare reporting on sales goals and KPIs
- Facilitate timely credit decisions by securing complete and accurate customer information
- Communicate financing requirements, approval conditions, and transaction expectations
- Identify and escalate customer, transaction, compliance, and operational concerns
- Complete required training and maintain an individual development plan
- Share knowledge, best practices, and market insights
- Support continuous improvement initiatives and contribute to a collaborative team culture
Requirements
What you’ll need- BS/BA and preferably 5–7 years of relevant experience in finance or commercial vehicles, or 8 years of relevant experience in lieu of degree
- 3 years of customer account or portfolio management experience
- Expertise with root cause analysis
- Verifiable valid driver’s license
- Excellent written, verbal, and in-person presentation skills
- Strong sales, negotiation, and conflict management skills
- Knowledge of Word, Excel, PowerPoint, and Copilot
- Credit underwriting experience
- Knowledge of vocational truck and specialty vehicle segment products, applications, and customers
- 1 year of experience analyzing financial statements and using financial ratios
- Salesforce CRM experience
- Point-of-sale, proprietary, and operational systems experience
- Strong familiarity with DTF pricing tool
- Exposure working within or with the DTFS organization
- Solid understanding of the products and services offered by DTFS
- 2 years of experience working directly with a dealer distribution network
- Must be legally authorized to work permanently in the country of posting
- Final candidate must successfully complete a criminal background check
- Candidate must live within a 1-hour commute of a major airport
Benefits
Comp & perks- Annual bonus program
- 401k company contribution with company match up to 6%
- Non-elective company contribution of 3–7% depending on age
- Starting at 4 weeks paid vacation
- 15 calendar holidays
- 8 weeks paid parental leave
- Employee assistance program
- Comprehensive healthcare plans
- Wellness programs
- Onsite fitness at some locations
- Tuition assistance
- Volunteer paid time off
- Short-term and long-term disability plans