Reliability Engineering Support Intern

Daimler Truck North America

. Support investigations into emerging and systemic product issues to determine root causes and drive effective corrective actions .

Posted 10/6/2026internshipDetroit • Michigan • United StatesEntry Level💰 $21 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills to investigate product issues and drive corrective actions, while effectively collaborating with cross-functional teams to enhance product quality and customer satisfaction. Proficient in technical support and communication, with a solid understanding of internal combustion engine operation and automotive industry standards.

Highest-signal resume keywords

Analytical Problem SolvingCustomer-Focused SolutionsInternal Combustion Engine KnowledgeMicrosoft Office Suite ProficiencyAutomotive Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Failure AnalysisTroubleshootingStatistical AnalysisTechnical SupportField Action Coordination

Soft Skills

Strong Communication SkillsOrganizational SkillsInterpersonal SkillsCreative MindsetTeam Collaboration

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookDTNA Solutions

Industry Keywords

AutomotiveTruckingProduct QualityField ServiceCompliance

About the role

Key responsibilities & impact

Support investigations into emerging and systemic product issues to determine root causes and drive effective corrective actions
Collaborate with Quality, Engineering, Supplier Management, Compliance, Field Staff, and Aftersales functions to resolve complex product problems
Analyze product performance data and guide troubleshooting efforts
Initiate and coordinate field actions
Prepare materials for quality and safety review committees
Amplify the voice of the customer to support customer uptime and product quality
Analyze and investigate root causes of product failures through failure analysis and troubleshooting
Guide customers on correct repair procedures
Investigate and prioritize emerging product issues
Use statistical applications to analyze product issue data and determine the scope and severity of problems
Support cross-functional meetings and investigations and implement improvements
Support field actions through Service Solutions, Technical Service Bulletins, Campaigns, Recalls, or Customer Advisory letters
Communicate immediate field actions to dealer technicians using DTNA Solutions
Write Literature requests for bulletins and technical manual changes
Analyze financial benefits to determine whether field campaigns or bulletins are appropriate
Provide technical support to Field Staff, Field Sales Engineering, Daimler Truck Technical Support, TechMod, and others
Coordinate travel with field service staff, customers, and internal business partners to troubleshoot and diagnose product problems
Support an inclusive and welcoming workplace culture

Requirements

What you’ll need

Must be currently enrolled in a bachelor’s program or higher or recently graduated within 1 year of the position start date
Pursuing a degree in Engineering or related technical field
Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
Uses analytical thought and skill to independently solve complex problems with minimal guidance, identify solutions and drive production/field resolution
Customer orientated with the drive to develop customer-focused solutions
Ability to work in an environment of ambiguity and ongoing change
Strong oral and written communication skills
Solid organizational skills
Creative mindset
Interpersonal skills and ability to work in a team environment
Working knowledge internal combustion engine operation including mechanical, electronic and software controls
Knowledge and/or experience in Automotive or Trucking
Must be legally authorized to work permanently in the country the position is located in at the time of application
Final candidate must successfully complete a criminal background check
Final candidate may be required to successfully complete a pre-employment drug screen

Benefits

Comp & perks

Professional development and networking events, including resume reviews/mock interviews
Housing and transportation stipend
Employee resource groups
Event ticket offering (based on corporate availability)
Company social events
Relocation assistance when the selected candidate meets eligibility criteria
Potential transition into a full-time position subject to manager evaluations and business availability