Small Business Credit Analyst

Daimler Truck North America

. Make sound credit decisions regarding credit extensions and credit limits to maximize profitability while minimizing credit risk and losses .

Posted 9/15/2026full-timeCharlotte • North Carolina • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in credit analysis, underwriting, and risk management while effectively communicating in both English and French. Capable of building relationships with dealers and enhancing operational efficiency within U.S. and Canadian credit operations.

Highest-signal resume keywords

Credit AnalysisUnderwritingRisk ManagementBilingual CommunicationCanadian Credit Policies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit AnalysisUnderwritingRisk ManagementCredit Portfolio ManagementProcess EnhancementQuality AssuranceFinancial AnalysisData ValidationFunctional SpecificationsProcess Mapping

Soft Skills

Customer ServiceRelationship BuildingNegotiationCommunication

Tools & Technologies

Microsoft Office SuiteECredit Pro

Industry Keywords

Canadian Credit PoliciesLending RegulationsDealer SupportFleet ServicesTruck DiscountingTruck RemarketingCollections

About the role

Key responsibilities & impact

Make sound credit decisions regarding credit extensions and credit limits to maximize profitability while minimizing credit risk and losses
Maintain accurate, current financial information on existing and prospective customers
Analyze, investigate, and make decisions on retail and lease applications, including Canadian credit portfolio applications
Communicate credit decisions to dealers via phone and eCredit Pro in English and French as required
Negotiate conditioned approvals and alternative structures with dealers
Build positive working relationships with assigned dealers and regions, including Canadian dealer partners
Provide courteous, consultative, and timely customer service to dealers in English and French where applicable
Work with District Finance Managers on buying strategies for assigned dealerships and support communication of the Daimler Truck Financial Services value proposition
Validate application information, collect additional data, and collaborate with the discounting team to resolve funding discrepancies while ensuring compliance with U.S. and Canadian credit policies and procedures
Work first-payment defaults and follow up on customers coming off extensions
Act as a liaison between collections and dealers
Travel to assigned dealerships to review business performance with District Finance Managers (5%)
Identify opportunities for process enhancement, automation, risk mitigation, and operational efficiency within U.S. and Canadian credit operations
Develop, evaluate, and enhance non-manufacturing business processes
Create business requirements, functional specifications, process maps, and gap analyses
Plan and implement quality assurance and compliance processes
Assist with training or change-management materials for new or updated procedures

Requirements

What you’ll need

BS/BA and preferably 0–2 years of relevant experience, or 4 years of relevant experience in lieu of a degree
1 year hands-on experience with credit analysis and underwriting
1 year of experience in Finance, Truck Discounting, Truck Remarketing, Fleet Services, Collections, or Customer Service
Experience with Microsoft Office Suite
Ability to communicate effectively in both English and French
Fluency in both English and French, written and verbal, preferred
Previous experience supporting a Canadian credit portfolio or bilingual customer-facing environment preferred
Experience with credit underwriting, risk management, or commercial and retail lending processes across multiple markets preferred
Knowledge of Canadian credit policies, lending regulations, and dealer/customer support requirements preferred
Applicants must be legally authorized to work permanently in the country of posting
Final candidate must successfully complete a criminal background check

Benefits

Comp & perks

Annual bonus program
401k company contribution with company match up to 6%
Non-elective company contribution of 3–7% depending on age
Starting at 4 weeks paid vacation
15 calendar holidays
8 weeks paid parental leave
Employee assistance program
Comprehensive healthcare plans and wellness programs
Onsite fitness at some locations
Tuition assistance
Volunteer paid time off
Short-term and long-term disability plans