Team Lead – Remarketing

Daimler Truck North America

. Manage daily activities, schedules, and operational goals/performance objectives of the team .

Posted 10/7/2026full-timeCuajimalpa de Morelos • MexicoSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing team performance and operational goals while fostering a supportive environment for employee development. Proficient in data analysis, strategic problem-solving, and ensuring compliance with audit requirements.

Highest-signal resume keywords

Team LeadershipPerformance ManagementData AnalysisCustomer FocusMicrosoft Office Suite

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisPerformance ManagementTeam DevelopmentOperational StrategyAudit Compliance

Soft Skills

Clear CommunicationProblem-SolvingMotivationFlexibilityConflict Management

Tools & Technologies

Microsoft Office SuitePower BI

Industry Keywords

Customer ServiceInternal AuditPerformance ImprovementOperations ManagementTalent Development

About the role

Key responsibilities & impact

Manage daily activities, schedules, and operational goals/performance objectives of the team
Evaluate business metrics and agent performance to identify deficiencies and implement customized solutions
Monitor team members to ensure quality and performance expectations are met
Lead the team in providing quality service to internal or external customers
Collaborate with other department Team Leaders to ensure smooth operations and escalate issues when necessary
Provide support for internal and external audit evidence requests, including Corporate Audit, Risk Review, CFPB, ABS, KPMG, and State exams
Conduct external vendor audits
Provide leadership and employee development through coaching, huddles, side-by-side assistance, and training
Execute performance appraisals, interviews, talent selection, productivity monitoring, developmental discussions, and disciplinary actions
Provide employee rewards and recognition
Ensure technical training and development of team members
Provide regular one-on-one performance feedback and semi-annual performance reviews
Provide proactive updates to the direct manager and Operations Manager regarding compliance findings, process issues, personnel issues, developmental opportunities, and process changes

Requirements

What you’ll need

2–4 years of experience in a supervisory or team-lead role within a fast-paced internal service or operations environment
Microsoft Office Suite: Excel, PowerPoint, Outlook
Power BI (desirable)
Analysis and strategizing capabilities
Ability to motivate, mentor, and hold team members accountable while maintaining a supportive environment
Ability to interpret data, identify trends, and drive solutions based on metrics
Clear, concise communication with stakeholders at all levels
Strong problem-solving ability
Ability to balance competing priorities, adapt to change, and optimize team workload
English level: C1+
Bachelor's degree in business administration, Operations Management, or a related field, or equivalent demonstrated experience
Management and development of teams
Customer focus
Flexibility and adapting to change
Open communications
Continuous quality/performance improvement
Creativity and innovation
Conflict management
Talent development

Benefits

Comp & perks

Diversity and inclusive corporate culture
Equal opportunities
Employee empowerment and encouragement to show their full impact
Reward and recognition for employees