Titles and Accounts Reconciliation Analyst

Daimler Truck North America

. Resolve complex title issues including lienholder discrepancies, ownership details, filing errors, and deficient titles .

Posted 11/5/2026full-timeCharlotte • North Carolina • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in title release procedures, documentation standards, and discrepancy resolutions while ensuring compliance with regulatory standards. Strong collaboration and communication skills are essential for effective interaction with internal teams and external partners.

Highest-signal resume keywords

Title Release ProceduresTitle Discrepancy ResolutionsCustomer Service ExperienceMS Office ProficiencyAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Title Issue ResolutionCollateral Title ActivitiesWorkflow DocumentationFleet ReconciliationRegulatory Compliance

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationTime ManagementResearch CapabilitiesProblem-Solving

Industry Keywords

Lienholder DiscrepanciesOwnership TransfersLease MaturitiesAudit ReadinessOperational Excellence

About the role

Key responsibilities & impact

Resolve complex title issues including lienholder discrepancies, ownership details, filing errors, and deficient titles
Facilitate collateral title activities such as rewrites, lease-to-retail conversions, ownership transfers, and repossession title processing
Update workflows, documentation, and work instructions, and provide training
Collaborate with Customer Service, Collections, Lease Maturities, Bankruptcy, Sales, Credit teams, and external partners
Process applications, terminations, refunds, and discrepancies
Lead daily Fleet reconciliation and manage suspense accounts
Validate requirements prior to title release and ensure timely release of security interests
Monitor aged items and execute terminations in accordance with regulatory standards
Verify authority limits for refunds and waivers and ensure adherence to internal policies
Partner with Fleet Workout, Collections, Lease Maturities, North American Service Center, and Funding teams
Support continuous improvement, audit readiness, operational excellence, and risk mitigation

Requirements

What you’ll need

BS/BA and prefer 0-2 years of relevant experience OR 4 years of relevant experience in lieu of degree
1+ years of direct customer service experience in a professional business setting
Understanding of title release procedures and documentation standards
Familiarity with title discrepancy resolutions (e.g., lienholder, name, address, filing state)
Keen attention to detail and excellent time management skills
Strong written and verbal communication
Proficiency in MS Office
Ability to collaborate across departments and with external partners
Research and problem-solving capabilities
Applicants must be legally authorized to work permanently in the country of posting
Final candidate must successfully complete a criminal background check

Benefits

Comp & perks

annual bonus program
401k company contribution with company match up to 6%
non-elective company contribution of 3 - 7% depending on age
starting at 4 weeks paid vacation
15 calendar holidays
8 weeks paid parental leave
employee assistance program
comprehensive healthcare plans
wellness programs
onsite fitness (at some locations)
tuition assistance
volunteer paid time off
short-term and long-term disability plans