Titles and Accounts Reconciliation Analyst

Daimler Truck North America

. Resolve complex title issues, including lienholder discrepancies, ownership details, filing errors, and deficient titles .

Posted 11/5/2026full-timeCharlotte • North Carolina • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in title release procedures, documentation standards, and discrepancy resolutions while ensuring compliance with regulatory standards. Strong collaboration and communication skills are essential for effective interaction with internal teams and external partners.

Highest-signal resume keywords

Title Release ProceduresCustomer Service ExperienceAttention To DetailMS Office ProficiencyRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Title Discrepancy ResolutionCollateral Title ActivitiesFleet ReconciliationApplication ProcessingTerminations ExecutionSecurity Interest ReleaseDMV/BMV Title VerificationALFA System NavigationResearch CapabilitiesProblem-Solving

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationTime ManagementCollaboration

Industry Keywords

ICS ComplianceDTFS Global Policy StandardsCompass GuidelinesLimits Of AuthorityFrench Language Proficiency

About the role

Key responsibilities & impact

Resolve complex title issues, including lienholder discrepancies, ownership details, filing errors, and deficient titles
Facilitate collateral title activities such as rewrites, lease-to-retail conversions, ownership transfers, and repossession title processing
Update workflows, documentation, and work instructions
Provide training to ensure consistent processes and audit readiness
Collaborate with Customer Service, Collections, Lease Maturities, Bankruptcy, Sales, Credit teams, and external partners
Process applications, terminations, refunds, and discrepancy resolutions
Lead daily Fleet reconciliation and manage suspense accounts
Validate requirements prior to title release
Execute terminations and monitor aged items
Ensure timely release of security interests in accordance with regulatory standards
Verify authority limits for refunds and waivers
Ensure adherence to internal policies across U.S. and Canadian operations
Partner with Fleet Workout, Collections, Lease Maturities, North American Service Center, and Funding teams to resolve issues and mitigate risk

Requirements

What you’ll need

BS/BA and preferred 0–2 years of relevant experience OR 4 years of relevant experience in lieu of degree
1+ years of direct customer service experience in a professional business setting
Understanding of title release procedures and documentation standards
Familiarity with title discrepancy resolutions, including lienholder, name, address, and filing state issues
Keen attention to detail and excellent time management skills
Strong written and verbal communication
Proficiency in MS Office
Ability to collaborate across departments and with external partners
Research and problem-solving capabilities
ICS compliance and DTFS global policy standards may be advantageous
State DMV/BMV title verification processes may be advantageous
ALFA system navigation and case processing may be advantageous
Compass guidelines and Limits of Authority (LOA) may be advantageous
Ability to read, write, and speak French may be advantageous
Must be legally authorized to work permanently in the country of posting
Final candidate must successfully complete a criminal background check

Benefits

Comp & perks

Annual bonus program
401k company contribution with company match up to 6%
Non-elective company contribution of 3–7% depending on age
Starting at 4 weeks paid vacation
15 calendar holidays
8 weeks paid parental leave
Employee assistance program
Comprehensive healthcare plans
Wellness programs
Onsite fitness at some locations
Tuition assistance
Volunteer paid time off
Short-term and long-term disability plans
Hybrid schedule: 4 days per week in-office and 1 day remote