Field Training Consultant

Dairy Queen

. Lead scalable, system-wide training initiatives to build capability and bench strength .

Posted 10/13/2026full-timeRemote • Bloomington • Minnesota • United StatesMid-LevelSenior💰 $82,090 - $98,508 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading training initiatives and virtual facilitation within the quick-service restaurant industry, utilizing data-driven methods to assess training effectiveness and adapt learning experiences to diverse styles.

Highest-signal resume keywords

Training DevelopmentVirtual FacilitationData AnalysisQuick-Service Restaurant OperationsMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DevelopmentData AnalysisVirtual FacilitationLearning Material ReviewPerformance AssessmentProficiency EvaluationCoachingOnline Learning PlatformsReporting ToolsDiagnostic Assessment

Soft Skills

Relationship-BuildingCommunication SkillsOrganizational SkillsPresentation SkillsStakeholder Accountability

Tools & Technologies

Power BIMicrosoft Office Suite

Industry Keywords

Quick-Service Restaurant OperationsFranchisee ExperienceTraining EffectivenessAdult Learning Principles

About the role

Key responsibilities & impact

Lead scalable, system-wide training initiatives to build capability and bench strength
Facilitate diagnostic assessments, personalized learning plans, virtual coaching, and proficiency evaluations
Partner with franchisees and operations leaders to identify learning opportunities
Use store performance data and reporting tools to assess training effectiveness
Consult with franchisees and managers on improvement opportunities
Hold stakeholders accountable for implementing training solutions that deliver measurable business results
Deliver virtual webinars, coaching sessions, and assessments using adult learning principles
Adapt learning experiences to diverse learning styles
Review and moderately update learning materials based on feedback, operational changes, and business needs
Collaborate with content owners to keep materials accurate and aligned with company standards
Monitor and evaluate training effectiveness using data-driven methods
Document participant progress and maintain accurate training records
Provide timely follow-up to questions
Share training impact insights with leadership
Travel occasionally for in-person facilitation and consulting

Requirements

What you’ll need

B.A. or B.S. Degree required, or equivalent combination of education and work experience
3–5 years in restaurant operations and/or professional training and development
Strong knowledge of quick-service restaurant operations
Management or franchisee experience preferred
Competence in virtual facilitation and engaging online learning delivery
Ability to analyze and interpret data
Familiarity with Power BI for reporting and insights
Relationship-building skills with internal and external clients
Exceptional written and verbal communication skills
Ability to present to large groups
Proficiency in Microsoft Office Suite
Experience with online learning platforms preferred
Strong organizational skills and ability to manage multiple priorities
Ability to travel occasionally for in-person training and consulting, less than 20% of the time
Ability to work in a restaurant environment
Must be authorized to work in the United States without employer sponsorship

Benefits

Comp & perks

Medical coverage
Dental coverage
401K match
Paid time off
Volunteer time
Parental leave
Hybrid work schedule for most headquarters positions
Equal Opportunity Employer