Franchise Business Consultant

Dairy Queen

. Provide guidance and coaching to franchisees and Operations teams to achieve company and operational goals .

Posted 10/15/2026full-timeRemote • Missouri • United StatesMid-LevelSenior💰 $97,498 - $119,435 per yearWebsite

About the role

Key responsibilities & impact

Provide guidance and coaching to franchisees and Operations teams to achieve company and operational goals
Advise franchisee owners/operators to improve sales, profits, operating standards, operating systems, and customer satisfaction
Ensure compliance with IDQ policies and system standards
Maintain support from DMA chairpeople and key franchisee leadership
Engage functional experts and support other functions as needed
Implement and execute the Worldwide Operations Business Plan for a district
Develop and implement district-wide integrated business plans covering marketing, operations, training, development, and supply chain
Establish and implement business plans with franchise owners when appropriate
Provide counsel and assistance to ensure plans support ADQ’s Operations and Marketing Plan
Advise on marketing performance through partnerships with departments, vendors, and franchisees
Help franchisees achieve goals for shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere
Provide advice to support franchisees’ financial health
Partner with ADQ staff on development, reinvestment, and renewal strategies for new and existing franchisees
Assist with new store openings as required
Complete ad hoc projects as required

Requirements

What you’ll need

Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience
4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management, or an equivalent combination of education and experience
Clean driving record
Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred)
Thorough knowledge of restaurant operations
Proficient knowledge of marketing, finance, training, human resource, and development
Well organized with high attention to detail and accuracy
Creative thinking and ability to develop innovative ideas across business units
Strong communication skills
Excellent written and verbal communication skills
Ability to provide excellent customer service to internal and external clients
Ability to multitask and prioritize multiple projects and requests simultaneously
Relationship-building skills
Ability to work quickly in a fast-paced environment with frequent interruptions
Availability to work occasional evening and weekend hours as necessary
ServSafe certification
Frequent communication via telephone and email
Ability to travel overnight for franchisee and staff meetings/visits, averaging two weeks per month
Ability to drive an automobile for franchisee and staff meetings/visits
Must be insurable by the company insurance provider
Ability to travel by airplane as necessary
Ability to stand on concrete or tiled floors for up to 8 hours per day when visiting a franchisee location
No food or beverage allergies that would prevent tasting products or working in and around a Dairy Queen restaurant environment
Must be authorized to work in the United States without employer sponsorship

Benefits

Comp & perks

Bonus eligibility
Medical coverage
Dental coverage
401K match
Paid time off
Volunteer time
Parental leave
Equal Opportunity Employer