Senior Account Manager

Dana Incorporated

. Maintain and grow existing customer relationships .

Posted 10/23/2026full-timeOhio • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Aftermarket Sales and Customer Relationship Management, with a strong focus on executing marketing initiatives and driving growth in the Light Vehicle Aftermarket sector. Proficient in analyzing market trends and utilizing category-management tools to enhance customer experiences and achieve business objectives.

Highest-signal resume keywords

Aftermarket Sales ExperienceCustomer Relationship ManagementKPI MonitoringSales And Negotiation SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Aftermarket SalesCategory-Management ToolsKPI MonitoringSales Strategy ExecutionMarket AnalysisProduct Launch ExecutionBusiness Review PerformanceCustomer Opportunity IdentificationNegotiation SkillsAnalytical Skills

Soft Skills

Strong Interpersonal SkillsOrganizational SkillsCritical ThinkingTeam CollaborationPresentation Skills

Tools & Technologies

Microsoft OfficePowerPointExcelCRM Systems

Industry Keywords

Light Vehicle AftermarketVictor Reinz Engine GasketsCustomer Experience ImprovementDistribution Growth OpportunitiesOES-Style Customer Management

About the role

Key responsibilities & impact

Maintain and grow existing customer relationships
Identify and develop business with new customers
Execute strategy for Light Vehicle Aftermarket products, specializing in Victor Reinz Engine Gaskets
Drive growth with assigned customers, including PER, Bulk, and Import Gasket customers
Monitor KPIs, AOP attainment, and personal and team goals; correct shortfalls
Evaluate assigned territory and identify distribution-growth opportunities
Use category-management tools to identify customer opportunities and collaborate on execution
Monitor competitor activity and market changes; develop opportunity and risk plans
Represent the voice of the customer internally and improve the Dana customer experience
Execute marketing initiatives and new product launches
Perform quarterly business reviews with key customers
Collaborate with customer operations, pricing, product management, and content teams
Represent Dana aftermarket with light-vehicle program groups as needed
Perform other assigned duties

Requirements

What you’ll need

5+ years’ experience preferred in aftermarket sales; Marketing and Product Management a plus
Bachelor’s degree or equivalent combination of education and work experience
OES-style customer management experience preferred
Willingness to travel up to 50% of the time
Ability to work non-traditional business hours as needed
Ability to operate independently with minimal guidance or scheduling
Ability to prioritize time based on opportunity size/return
Ability to work successfully in a matrix environment
Ability to work effectively in a team environment
Strong sales and negotiation skills
Ability to maintain high customer-service commitment while managing multiple project priorities
Excellent written, verbal, and presentation skills
Proficient in Microsoft Office, PowerPoint, Excel, and CRM systems
Strong interpersonal, organizational, and analytical skills
Proven critical-thinking skills and ability to collaborate in pressure situations
Strong commercial and business acumen
Strong leadership qualities

Benefits

Comp & perks

Equal opportunity employment commitment
Global team environment
Culture of innovation
Opportunities to join a team of 28,000 problem solvers