Account Liaison

Danaher Corporation

. Manage key customer accounts .

Posted 10/21/2026full-timeUnited StatesJuniorMid-Level💰 $66,000 - $68,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Customer Relationship Management, with a focus on optimizing processes and providing proactive customer support. Proficient in managing key accounts and ensuring adherence to commercial agreements while effectively communicating with stakeholders.

Highest-signal resume keywords

Customer Relationship ManagementOrder ManagementSalesforce ExperienceCritical Thinking SkillsProcess Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingQuotation CreationData CollationCustomer Requirements GatheringMinimum Purchase Commitment Monitoring

Soft Skills

Strong Oral CommunicationStrong Written CommunicationCritical ThinkingMulti-Priority Management

Tools & Technologies

IDT SystemsCRM Software

Industry Keywords

Customer ServiceContinuous ImprovementScientific Background

About the role

Key responsibilities & impact

Manage key customer accounts
Build and maintain rapport with assigned accounts through timely and accurate customer service addressing order management needs
Gather and verify customer requirements to determine the product offering required for quote and order processing
Use IDT systems and tools to create accurate quotation offers and sales order records
Collate information from multiple IDT applications and knowledge resources to provide informed order status updates
Ensure order acceptance and fulfillment processes adhere to commercial agreement terms
Monitor customer obligations for minimum purchase commitments or minimum revenue requirements
Plan and/or facilitate conference calls for assigned accounts to support recurring business needs
Guide order fulfillment and provide proactive customer support
Drive continuous improvement

Requirements

What you’ll need

Bachelor’s degree with 2+ years previous experience in a Customer Relationship Management role OR Associate’s degree with at least 3 years of Danaher experience AND Customer Relationship Management experience
Experience identifying processes in need of optimization and suggesting solutions for continuous improvement
Critical thinking skills and ability to manage multiple priorities while communicating with both internal and external stakeholders and customers
Strong oral and written communication skills
Salesforce (or similar CRM) experience is a plus
Facilitating calls / taking cold calls is a plus
Scientific background is a plus

Benefits

Comp & perks

Bonus/incentive pay eligibility
Paid time off
Medical insurance
Dental insurance
Vision insurance
401(k)