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Field Service Engineer
Danaher Corporation. Provide installation support, maintenance, modification and/or repair on various Advanced Staining instruments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing technical service and support for Advanced Staining instruments, with a strong focus on customer communication, compliance, and revenue generation. Proven ability to work autonomously while collaborating effectively with sales and service teams.
Highest-signal resume keywords
Technical High School DiplomaField Service Experience in Biomedical IndustryAdvanced Staining Equipment SupportExcellent English Communication SkillsStrong IT Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation SupportMaintenance and RepairService AdministrationTechnical Service Bulletins (TSBs)System ConfigurationsAnatomy Pathology Knowledge
Soft Skills
IntegrityOrganizational SkillsTeam PlayerAutonomous Work
Industry Keywords
Biomedical IndustryHospital EquipmentDiagnostic LaboratoriesService ContractsCustomer Downtime Minimization
About the role
Key responsibilities & impact- Provide installation support, maintenance, modification and/or repair on various Advanced Staining instruments
- Communicate with internal colleagues and external customers within established time guidelines
- Document and complete service administration activities in a timely manner
- Ensure timely and appropriate application of published Technical Service Bulletins (TSBs)
- Support the sale of service contracts
- Assist sales representatives and service engineers with system configurations and upgrades
- Provide input to improve financial performance and generate service revenue
- Provide technical service and support in the field on Advanced Staining/CH/PI equipment
- Minimize customer downtime and generate revenue opportunities for Leica Biosystems
Requirements
What you’ll need- Technical High School Diploma (Mechanic, Electric, Electronic...)
- At least 3 years of experience as a FSE in the Biomedical industry, dealing with Hospital equipments (diagnostic laboratories)
- Good English (both written and spoken)
- Good IT skills
- Integrity and understanding of compliance requirements
- Willingness to travel extensively (80% of travel activity with some trainings abroad)
- Experience in Anatomy Pathology is a plus
- Team player able to work autonomously
- Excellent organizational skills
Benefits
Comp & perks- Bonus / incentive pay targeted at 5% of base annual salary, subject to objective eligibility criteria and performance conditions
- Comprehensive package of benefits
- Health care program
- Paid time off
- CCNL CBA 2nd level minimum terms, job classification, and baseline progression frameworks