Field Service Engineer

Danaher Corporation

. Ensure customer satisfaction in all aspects of the job .

Posted 11/10/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $29 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management and field service operations, with a strong focus on achieving revenue targets and ensuring customer satisfaction. Proficient in troubleshooting instrumentation and performing preventive maintenance while effectively communicating with customers.

Highest-signal resume keywords

Field Service ExperienceCustomer Communication SkillsPreventive MaintenanceRevenue Growth ManagementInstrumentation Troubleshooting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Field Service OperationsTroubleshootingPreventive MaintenanceCustomer Account ManagementLead Generation

Soft Skills

Customer Relationship BuildingCommunication SkillsUrgency in Addressing Customer Needs

Tools & Technologies

Microsoft Office SuitePowerBISales ForceServiceMax

Certifications & Qualifications

High School DiplomaGEDValid Driver's License

Industry Keywords

ReagentsConsumablesEquipment LeadsService AgreementsField Service Maintenance

About the role

Key responsibilities & impact

Ensure customer satisfaction in all aspects of the job
Increase throughput and decrease downtime
Perform regular preventive maintenance
Complete regular upgrades as directed by Beckman Coulter technical staff
Advocate for internal and external customers
Drive urgency to address customer needs promptly, emphasizing first-time fixes
Manage customer accounts in their entirety
Identify opportunities to add value through reagents, consumables, equipment leads, and service on non-agreement instruments
Build and grow strong customer relationships
Contribute to individual and district revenue success
Drive annual revenue targets
Support field service maintenance agreement growth through monthly recurring billing
Partner with Sales through lead generation initiatives
Achieve expected year-over-year growth of 8–10%
Report to the North Central Service Manager and work as part of the North Central District

Requirements

What you’ll need

High School Diploma or GED with 3+ years Field Service experience OR Associate’s degree in mechanical or electrical engineering, biological or life science, or a similar discipline, or equivalent military experience
Experience using standard test equipment to troubleshoot and service instrumentation
Excellent customer communication skills, with the ability to clearly convey information and build strong relationships
Travel up to 50%, including driving and occasional flying, potentially with overnight stays
Ability to occasionally lift, lower, and move up to 50 lbs.
Must have a valid driver’s license with an acceptable driving record
Bachelor’s degree in a scientific discipline is a plus
Repair field service experience in a related field or industry is a plus
Highly computer literate; Microsoft Office Suite, PowerBI, Sales Force, and ServiceMax experience is a plus

Benefits

Comp & perks

Sales incentive pay
Paid time off
Medical insurance
Dental insurance
Vision insurance
401(k) plan
Flexible, remote working arrangements for eligible roles
Reasonable accommodations for applicants and employees with disabilities