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Field Service Engineer
Danaher Corporation. Troubleshoot, install, perform preventative maintenance on, and repair Beckman Coulter equipment independently .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting, installing, and performing preventative maintenance on Beckman Coulter equipment, while providing exceptional customer service and technical training. Proficient in using OBI, Salesforce, and SharePoint for service management and maintaining accurate service records.
Highest-signal resume keywords
Troubleshooting Mechanical EquipmentPreventative MaintenanceCustomer ServiceField Service EngineeringTechnical Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Diagnosing Mechanical EquipmentRepairing Electromechanical EquipmentInstallation of RoboticsValidation of InstrumentationService Repair Modifications
Soft Skills
Interpersonal CommunicationStakeholder EngagementTeam Collaboration
Tools & Technologies
OBISalesforceSharePoint
Certifications & Qualifications
Current Valid Driver’s License
Industry Keywords
Beckman Coulter EquipmentService AutomationChemistry Product LinesImmunoassay Product LinesCustomer Service Logs
About the role
Key responsibilities & impact- Troubleshoot, install, perform preventative maintenance on, and repair Beckman Coulter equipment independently
- Provide efficient customer service and technical training on products
- Service Automation, Chemistry, and Immunoassay product lines
- Maintain accurate customer service logs and internal service records
- Order repair parts and adhere to cycle times
- Use OBI, Salesforce, and SharePoint for service call planning and team goals
- Engage with internal and external stakeholders to understand and meet requirements
- Help train newer Field Service Engineers
- Report to the Field Service Supervisor
Requirements
What you’ll need- Associate’s degree, military experience, or equivalent experience
- 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
- Current valid driver’s license
- Good driving record over the last three years
- Ability to travel within an assigned geography and periodically to other areas/overnight
- Ability to lift, lower, and carry up to 50 lbs. unassisted
- Ability to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods
- Ability to reach at, above, and below shoulder level
- Ability to flex/extend neck
- Good hand and finger dexterity
- Preferred: 2+ years’ experience in advanced troubleshooting, installation, validation, preventative maintenance, modifications, and/or service repair
- Preferred: experience developing positive business relationships with internal and external stakeholders
- Preferred: technical college major such as biomed, engineering, or related
Benefits
Comp & perks- Bonus/incentive pay
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Flexible remote working arrangement for eligible roles
- Work remotely from home