IT Analyst

Danaher Corporation

. Deliver on-site L1/L2 IT support for end users, devices, and local services .

Posted 10/9/2026full-timeGrens • SwitzerlandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering L1/L2 IT support, diagnosing endpoint and connectivity issues, and maintaining accurate documentation in ITSM tools. Proficient in managing device lifecycle and ensuring minimal operational downtime in diverse environments.

Highest-signal resume keywords

L1/L2 IT SupportITIL DisciplineEndpoint Issue DiagnosisTicketing and DocumentationBilingual in French and English

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Endpoint SupportApplication SupportConnectivity Issue ResolutionDevice Lifecycle ManagementSite Change Execution

Soft Skills

Clear CommunicationCollaboration with Technical Teams

Tools & Technologies

ITSM Tools

Industry Keywords

Operationally Sensitive EnvironmentsAsset ManagementRisk ControlsProductivity Restoration

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Deliver on-site L1/L2 IT support for end users, devices, and local services
Diagnose and resolve endpoint, collaboration, and basic connectivity issues
Support device lifecycle management, including build, deployment, maintenance, and replacement
Execute site changes and deployments according to defined processes, standards, and risk controls
Maintain accurate asset records, documentation, and ticketing in ITSM tools
Restore productivity quickly and minimize operational downtime across office, warehouse, manufacturing, and lab environments
Partner with senior analysts and global IT teams to reduce disruption and sustain reliable technology performance

Requirements

What you’ll need

Proven experience in hands-on IT support in operationally sensitive environments
Experience diagnosing L1/L2 endpoint, application, and connectivity issues
Strong ITIL discipline
Consistent record of high-quality ticketing, documentation, and follow-through
Ability to communicate clearly with end users, site leaders, and technical teams
Willingness and ability to travel approximately 10% domestically or internationally
Fluency in French and English required
German language skills advantageous