Senior Field Service Engineer

Danaher Corporation

. Provide advanced technical expertise, escalation support, and field leadership across Leica Biosystems diagnostic solutions .

Posted 10/8/2026full-timeRemote • Texas • United StatesSenior💰 $42 - $46 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced technical expertise in diagnosing and repairing complex medical devices and laboratory automation systems, while effectively mentoring and guiding less experienced associates. Proven ability to influence customer outcomes and implement continuous improvement methodologies to enhance service quality and effectiveness.

Highest-signal resume keywords

Advanced TroubleshootingComplex Medical Device RepairRoot Cause AnalysisField Service LeadershipContinuous Improvement Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Biomedical TroubleshootingElectromechanical Systems RepairLaboratory AutomationInstrumentation Systems DiagnosisService Data Analysis

Soft Skills

Effective CommunicationMentoringCustomer Influence

Certifications & Qualifications

Associate’s Degree

Industry Keywords

Field Service EngineeringTechnical SupportService QualityGemba ObservationsPSPKaizen

About the role

Key responsibilities & impact

Provide advanced technical expertise, escalation support, and field leadership across Leica Biosystems diagnostic solutions
Lead advanced troubleshooting, installation, preventative maintenance, repair activities, and technical escalations
Resolve complex customer and instrument challenges
Use service data, customer feedback, Gemba observations, and root cause analysis to identify recurring issues
Implement countermeasures to improve customer uptime, service quality, and field service effectiveness
Serve as a senior technical resource for Field Service Engineers, service leadership, technical support, applications, commercial, and product teams
Mentor others, share best practices, support escalations, and influence sustainable improvements across the organization
Report to the Regional Field Service Manager
Travel primarily domestically, with occasional international travel

Requirements

What you’ll need

Associate’s degree with 6+ years of field service, technical, biomedical, military, or related hands-on troubleshooting experience, or equivalent experience
Advanced experience diagnosing and repairing complex medical device, laboratory, scientific, electromechanical, electronic, automation, or instrumentation systems
Ability to independently resolve complex technical challenges
Ability to guide less experienced associates
Ability to influence customer outcomes
Ability to communicate effectively across customer and internal stakeholder groups
Valid driver’s license with an acceptable driving record
Ability to travel up to 90% by flying and/or driving, including overnight stays
Ability to regularly lift, move, slide, raise, and/or place up to 50 lbs. unassisted
Ability to stand, walk for prolonged periods, sit, squat, kneel, ascend and descend stairs, and reach with hands and arms
Preferred: experience serving as a senior technical resource, escalation point, lead Field Service Engineer, trainer, or subject matter expert
Preferred: experience supporting advanced diagnostic solutions, laboratory automation, complex instrumentation, or other complex customer environments
Preferred: experience applying continuous improvement methodologies, root cause analysis, PSP, Kaizen, or service analytics

Benefits

Comp & perks

Bonus/incentive pay eligibility
Paid time off
Medical, dental, and vision insurance
401(k)
Flexible, remote working arrangements for eligible roles
Remote work from home
Reasonable accommodations for applicants and employees with disabilities