Senior Manager, Digital Workplace Support

Danaher Corporation

. Own Digital Workplace service outcomes across all UK sites, ensuring high service reliability, strong user experience, and consistent delivery against agreed performance measures .

Posted 11/3/2026full-timeLittle Chalfont • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in IT Infrastructure and Digital Workplace leadership, with a focus on operational performance, service reliability, and stakeholder engagement. Proficient in managing multi-site environments and ensuring compliance with GxP and other regulatory frameworks.

Highest-signal resume keywords

IT Infrastructure LeadershipDigital Workplace ManagementMajor Incident ManagementStakeholder EngagementServiceNow or Comparable ITSM

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operational Performance AccountabilityService Performance OwnershipMulti-Site CoordinationStandardization of ServicesWorkplace Modernization

Soft Skills

Clear CommunicationLeadershipAccountability

Tools & Technologies

M365Endpoint ManagementCollaboration PlatformsServiceNow

Industry Keywords

GxPRegulated FrameworksManufacturingLaboratoryWarehouseOffice Environments

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Own Digital Workplace service outcomes across all UK sites, ensuring high service reliability, strong user experience, and consistent delivery against agreed performance measures
Lead and govern Site IT teams across the region, setting standards, building capability, and driving accountability in support of business-critical operations
Act as the regional escalation leader for major incidents, service risks, and operational issues, ensuring rapid resolution, clear communication, and effective business decision support
Own regional vendor and partner performance, ensuring effective multi-vendor coordination, strong service quality, and continuous improvement in service delivery
Drive standardization, compliance, and modernization of workplace services across UK operations, aligning local execution to global strategy while meeting site-specific operational and regulatory requirements
Report to the Director Workplace Services EMEA within the Infrastructure and Operations team

Requirements

What you’ll need

8–12+ years of experience in IT infrastructure, Digital Workplace, or Site IT leadership, with clear accountability for operational performance in complex, multi-site environments
Proven leadership of workplace services across manufacturing, laboratory, warehouse, and office environments
Experience operating within GxP and other regulated frameworks
Demonstrated success owning service performance, major incident management, and supplier delivery
Excellent senior-level stakeholder engagement, including with manufacturing and operational leaders
Deep knowledge of Digital Workplace technologies, including M365, endpoint management, collaboration platforms, and ServiceNow or comparable ITSM environments
Ability to translate strategy into execution, standardize services at scale, and modernize the workplace experience