Business Development Manager

Daniels Health

. Manage and maintain customer relationships with assigned facilities to provide ongoing support and ensure customer satisfaction .

Posted 10/6/2026full-timeEllenwood • United StatesJuniorMid-Level💰 $74,000 - $87,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management and account management within the hazmat space, ensuring customer satisfaction through effective communication, problem-solving, and organizational skills.

Highest-signal resume keywords

Customer Service ExperienceAccount Management ExperienceCommunication SkillsAnalytical SkillsProficiency in Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer Relationship ManagementAccount ManagementProblem-SolvingAnalytical SkillsTime ManagementOrganizational SkillsAttention to DetailBusiness Acumen

Soft Skills

Interpersonal SkillsTeam CollaborationPresentation SkillsDesire to Help Customers

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft AccessMicrosoft PowerPoint

Industry Keywords

Hazmat SpaceCustomer Success ToolsCase ManagementUpsell Opportunities

About the role

Key responsibilities & impact

Manage and maintain customer relationships with assigned facilities to provide ongoing support and ensure customer satisfaction
Work directly with the sales department to troubleshoot, research, and resolve questions and issues within services
Collaborate with required resources to resolve issues
Leverage customer success tools to monitor customer progress and utilization of services
Liaise between sales and operations management to ensure timely case management
Liaise between sales and operations to identify upsell and servicing opportunities
Monitor customer outcomes, wellness call responses, and customer issue case management
Demonstrate service expertise through customer interactions
Document all communication and maintain appropriate records for accounts in the database
Provide administrative support to the Sales team and President of MCF with customer- and sales-related tasks

Requirements

What you’ll need

High school diploma or equivalent required
4-year bachelor’s degree preferred
2+ years of customer service experience/account management experience within hazmat space
Superior communication and presentation skills
Strong desire to help customers achieve their goals
Interpersonal skills to work well in a team environment
Organizational and time management skills
Analytical skills with strong attention to detail
High level of accuracy
Strong business acumen and problem-solving skills
High proficiency in Word, Excel, Access and PowerPoint

Benefits

Comp & perks

Equal employment opportunities and anti-discrimination protections
Post-offer background checks and drug testing