IT Infrastructure Manager

Daniels Health

. Own the operational performance, availability, capacity, security, and lifecycle management of enterprise network, server, cloud, and hybrid infrastructure .

Posted 9/18/2026full-timeChicago • Illinois • United StatesMid-LevelSenior💰 $125,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing enterprise infrastructure, including network, server, and cloud environments, with a strong focus on Microsoft Azure governance and operational performance. Proven ability to lead technical teams, implement resilient infrastructure solutions, and ensure compliance with security and operational standards.

Highest-signal resume keywords

Microsoft Azure AdministrationEnterprise Network DesignInfrastructure Lifecycle ManagementTeam Leadership and DevelopmentDisaster Recovery Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network RoutingSwitchingFirewall ManagementVPN ConfigurationWindows Server AdministrationLinux Server AdministrationVirtualizationBackup and RecoveryInfrastructure MonitoringCloud Operations

Soft Skills

Cross-Functional CommunicationStakeholder EngagementTeam Mentoring

Tools & Technologies

Microsoft 365Power BIMicrosoft ExcelIT Service Management ToolsInfrastructure Monitoring Tools

Certifications & Qualifications

Microsoft Certified: Azure Administrator AssociateAzure Solutions Architect ExpertCisco CCNACisco CCNPITIL Foundation

Industry Keywords

Hybrid InfrastructureCloud ServicesNetwork SegmentationIdentity and Access ManagementCompliance and Audit Requirements

Tech Stack

Tools & technologies

AzureCloudCyber SecurityDNSFirewallsITSMLinuxSwitching

About the role

Key responsibilities & impact

Own the operational performance, availability, capacity, security, and lifecycle management of enterprise network, server, cloud, and hybrid infrastructure
Lead and develop infrastructure personnel, contractors, and managed service providers; establish priorities, accountability, technical standards, and development plans
Design, implement, maintain, and improve resilient LAN, WAN, SD-WAN, VPN, internet connectivity, firewall, wireless, routing, switching, DNS, DHCP, and network segmentation services
Own Windows and Linux servers, virtualization, storage, file and print services, directory services, and supporting infrastructure
Own the Microsoft Azure tenant and platform services, including subscriptions, governance, networking, compute, storage, backup, monitoring, cost management, and role-based access controls
Manage hybrid connectivity and integrations among Azure, on-premises infrastructure, Microsoft 365, Entra ID, SaaS platforms, and business applications
Establish infrastructure monitoring, alerting, health checks, performance baselines, capacity planning, and operational reporting
Ensure infrastructure changes are planned, reviewed, tested, documented, communicated, and implemented according to change-management and security requirements
Partner with Cybersecurity on secure configurations, identity controls, network segmentation, vulnerability remediation, logging, hardening, and privileged-access practices
Ensure timely patching and remediation using risk-based prioritization
Own backup, recovery, disaster-recovery, business-continuity capabilities, and restoration/failover testing
Maintain network diagrams, infrastructure inventories, configuration standards, runbooks, recovery procedures, and technical documentation
Ensure infrastructure practices support security, privacy, compliance, and audit requirements
Develop and maintain a multi-year infrastructure roadmap
Lead infrastructure projects from requirements through design, implementation, operational transition, and post-implementation review
Evaluate technologies, service providers, licensing models, and architecture options
Manage infrastructure vendors, carriers, cloud providers, hardware suppliers, and managed service partners
Drive standardization, automation, infrastructure-as-code, scripting, repeatable deployments, and streamlined support processes
Establish and report KPIs covering availability, incidents, patch compliance, backup success, recovery testing, capacity, projects, service performance, and Azure spend
Collaborate with Service Desk on escalation paths, knowledge transfer, service transition, and infrastructure incident resolution

Requirements

What you’ll need

Minimum of 5 years of hands-on experience supporting enterprise infrastructure, including network, server, cloud, or hybrid environments
Minimum of 2 years of experience in an infrastructure, systems, network, cloud operations, or IT operations management capacity
Demonstrated experience leading technical teams, vendors, managed service providers, or complex infrastructure projects
Experience designing, implementing, and supporting enterprise network services across multiple sites and remote users
Experience administering and governing Microsoft Azure environments in a production enterprise setting
Experience with server administration, virtualization, storage, backup, disaster recovery, monitoring, patch management, and infrastructure lifecycle planning
Experience effectively communicating cross-functionally and with stakeholders at varying levels of the organization
Proven experience as an IT Infrastructure, Network, Cloud, or Operations Manager, with the ability to lead, mentor, and hold technical personnel accountable
Strong knowledge of enterprise networking, including routing, switching, firewalls, VPN, wireless, WAN/SD-WAN, DNS, DHCP, network segmentation, and network troubleshooting
Strong working knowledge of Microsoft Azure, including tenant/subscription governance, resource groups, virtual networks, network security controls, Azure Virtual Machines, storage, backup, monitoring, policy, cost management, and role-based access control
Strong knowledge of Windows Server, Active Directory and Entra ID integrations, Group Policy, virtualization platforms, storage, backup and recovery, and core infrastructure services
Working knowledge of Microsoft 365, identity and access management, endpoint management, and hybrid cloud architecture
Experience with infrastructure monitoring and management tools, log management, vulnerability-management processes, and reporting platforms such as Power BI and Microsoft Excel
Experience with IT service management processes, including incident, problem, change, configuration, and service-transition management
Experience managing infrastructure vendors, telecommunications providers, cloud service providers, licensing, contracts, and renewals
Ability to translate business requirements into secure, supportable, and cost-effective infrastructure solutions
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field preferred
Microsoft Certified: Azure Administrator Associate, Azure Solutions Architect Expert, or comparable Azure certification preferred
Cisco CCNA, CCNP, or comparable network certification preferred
ITIL Foundation or higher preferred
Security, cloud, virtualization, or disaster-recovery certifications relevant to the environment preferred