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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Sales Operations and CRM administration, with a strong focus on data cleansing, enrichment, and management within Salesforce. Proficient in creating reports and dashboards to support commercial activities and improve data quality.
Highest-signal resume keywords
Sales Operations ExperienceSalesforce ProficiencyData CleansingExcel ProficiencyCortex Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data MatchingData EnrichmentLead DistributionAccount ClassificationReport CreationDashboard MaintenanceData QualificationBulk Updates
Soft Skills
Strong Organizational SkillsAttention to Detail
Tools & Technologies
SalesforceCortexExcelGoogle SheetsAutomation Tools
Industry Keywords
B2B Commercial OperationsCRM ProcessesLead AssignmentDistribution Rules
About the role
Key responsibilities & impact- Receive and centralize lists from events, campaigns, partners, and Account Managers (AMs).
- Review and standardize data, identify duplicates, and check existing records in Salesforce.
- Research and enrich companies in Cortex, validating legal name, CNPJ (Brazilian corporate tax ID), industry, location, revenue, and number of employees.
- Perform data qualification and account classification according to Darede’s commercial criteria.
- Identify the responsible AM and SDR, applying territory, segment, and account portfolio rules.
- Import and distribute leads in Salesforce, ensuring the correct owners, source, and campaign association.
- Route questions regarding lead assignment and follow up on distribution corrections.
- Manage list-processing deadlines and monitor whether distributed leads have begun to be worked.
- Create and maintain reports and dashboards for distribution, activities, meetings, and opportunities.
- Support improvements to CRM processes, automations, and data quality.
Requirements
What you’ll need- Experience in Sales Operations, commercial operations, or CRM administration.
- Practical knowledge of Salesforce, including imports, campaigns, reports, and bulk updates.
- Intermediate proficiency in Excel or Google Sheets.
- Experience with data cleansing, data matching, and data enrichment.
- Strong organizational skills, attention to detail, and the ability to work with distribution rules.
- Experience with Cortex is a plus.
- Experience working with SDR/BDR teams and B2B commercial operations is a plus.
- Knowledge of automation and integration tools is a plus.
Benefits
Comp & perks- Meal allowance
- Home office allowance (for remote positions)
- Life insurance (Prudential)
- Childcare assistance (in accordance with Brazilian labor legislation)
- Assistance for parents of children with special needs
- Birthday gift voucher
- Education allowance
- Culture allowance
- Birthday off
- TotalPass
- Annual bonus
- Health insurance (SulAmérica)
- Dental insurance
- Employee referral bonus program
- Reimbursement for certifications in the AWS career path
- Partnerships with educational institutions
