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Darede

Mid-Level Solutions Architect

Darede

. Manage a portfolio of customers, ensuring their needs are met effectively.

Posted 10/10/2026full-timeBarueri • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer portfolios and delivering tailored solutions using the AWS Well-Architected Framework. Strong ability to communicate technical concepts clearly and collaborate effectively with cross-functional teams to enhance customer satisfaction and operational efficiency.

Highest-signal resume keywords
AWS Well-Architected FrameworkTechnical Account ManagementPublic Cloud TechnologiesCustomer Relationship ManagementProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical RecommendationsRisk IdentificationAction Plan TrackingAnalytical SkillsProblem-Solving Skills
Soft Skills
Excellent Communication SkillsCustomer-Oriented MindsetOrganizational Skills
Industry Keywords
Customer Experience ImprovementCross-Functional CollaborationTechnical SupportSales CollaborationEngineering Degree

Tech Stack

Tools & technologies
AWS

About the role

Key responsibilities & impact
  • Manage a portfolio of customers, ensuring their needs are met effectively.
  • Understand customer goals and requirements and provide appropriate technical recommendations.
  • Deliver customized solutions to address customer challenges.
  • Apply the AWS Well-Architected Framework to identify risks, improvement opportunities, and best practices.
  • Build strong customer relationships and understand their businesses and technical challenges.
  • Proactively resolve issues to ensure customer satisfaction.
  • Understand products, services, and underlying technologies, and translate technical requirements into clear, accessible language.
  • Collaborate with Sales, Product Development, and Technical Support.
  • Provide feedback on customer needs and concerns.
  • Identify technical or operational risks and establish follow-up plans.
  • Assess requests requiring escalation and coordinate with the responsible teams.
  • Identify opportunities to improve the customer experience and internal processes.
  • Define owners, next steps, and deadlines, and track action plans through completion.

Requirements

What you’ll need
  • Degree in Engineering, Computer Science, or a related field.
  • Previous experience as a Technical Account Manager, Solutions Architect, Pre-Sales professional, or in a similar customer-facing role.
  • Strong knowledge of public cloud technologies, preferably AWS.
  • Strong knowledge of the AWS Well-Architected Framework and its best practices.
  • Excellent verbal and written communication skills.
  • Ability to organize and track multiple requests simultaneously.
  • Knowledge of project management and action plan tracking.
  • Strong analytical and problem-solving skills.
  • Customer-oriented mindset and ability to work effectively with cross-functional teams.

Benefits

Comp & perks
  • Life insurance (Prudential)
  • Birthday gift card
  • Birthday off
  • TotalPass
  • Profit-sharing bonus (PLR)
  • Health insurance
  • Dental insurance
  • Employee referral bonus program
  • Reimbursement for AWS certification-track exams
  • Partnerships with educational institutions