IT Project Coordinator

Darkhorse Tech, Inc.

. Work under the direction of the Project Manager to assist with administrative tasks and oversee multiple projects .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $45,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project coordination and client communication skills, effectively managing multiple projects and timelines while ensuring stakeholder satisfaction. Proficient in tracking tasks, coordinating schedules, and maintaining organizational processes in a fast-paced environment.

Highest-signal resume keywords

Project CoordinationClient-Facing CommunicationTime ManagementScheduling ToolsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project CoordinationOperations CoordinationSchedulingTask ManagementTicketing SystemsTimeline ManagementAdministrative CoordinationVendor CoordinationProcurement MonitoringProcess Improvement

Soft Skills

Strong Communication SkillsOrganizational SkillsProblem-SolvingFollow-Up ConsistencyAbility to Manage Competing Priorities

Tools & Technologies

Task Management SystemsProject BoardsScheduling ToolsTicketing Systems

Industry Keywords

MSPITProfessional ServicesClient CoordinationInternal Team Coordination

About the role

Key responsibilities & impact

Work under the direction of the Project Manager to assist with administrative tasks and oversee multiple projects
Ensure tasks and tickets are completed on time
Maintain communication with clients, vendors, and technicians regarding scope of work and project timelines
Communicate with clients about scope, scheduling, timelines, updates, and next steps
Follow up on open items, pending responses, delayed tasks, and outstanding action items
Track project tasks, tickets, timelines, and commitments
Coordinate internal scheduling for onsite and remote project work
Communicate with vendors regarding scheduling, timelines, deliverables, and project needs
Respond to client questions and requests
Manage client expectations and escalate concerns, delays, blockers, and timeline risks
Coordinate with internal teams, project resources, vendors, procurement, and installation resources
Monitor the status and timing of ordered parts or equipment with Procurement
Coordinate travel for Installation Technicians when required
Assist with creating and updating internal processes, policies, and procedures
Handle sensitive information confidentially and professionally
Support training for Project team members and new hires as needed

Requirements

What you’ll need

Experience in project coordination, operations coordination, scheduling, client coordination, administrative coordination, or a similar role
Strong client-facing communication skills, including phone and email communication
Proven ability to follow up consistently and manage open items through completion
Ability to manage multiple active projects, tasks, or workstreams at one time
Experience coordinating schedules, timelines, tasks, tickets, or internal resources
Strong written and verbal communication skills
Experience communicating directly with clients, customers, vendors, or external stakeholders
Ability to manage competing priorities and tight timelines
Comfort working in a fast-paced, deadline-driven environment
Strong organization and attention to detail
Ability to identify delays, blockers, or concerns and escalate appropriately
Proven time management and planning skills
Ability to handle sensitive information confidentially
Prior MSP, IT, or professional services experience preferred
Experience in a client-facing coordination role preferred
Experience supporting a high volume of concurrent projects, tasks, or requests preferred
Familiarity with ticketing systems, project boards, scheduling tools, or task management systems preferred
Experience coordinating across multiple internal teams or departments preferred
Experience working with vendors or third-party partners preferred