Community Manager

Darkroom

. Build consumer communities from zero as a growth channel .

Posted 9/23/2026full-timeUnited StatesMid-LevelSenior💰 $60,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and managing online communities, particularly on platforms like Discord, while effectively coordinating content strategies and community engagement. Proficient in client-facing communication and capable of leveraging insights to enhance community performance and member experience.

Highest-signal resume keywords

Online Community ManagementDiscord Community ExperienceContent Performance AnalysisClient-Facing CommunicationTechnical Configuration of Bots and Roles

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Community BuildingContent StrategyData AnalysisRole ConfigurationOnboarding FlowsModeration AutomationSOP WritingHigh-Volume Launch ManagementEvent CoordinationFeedback Handling

Soft Skills

Strong Writing AbilityJudgment in Client CommunicationAbility to Handle ComplaintsCollaboration with TeamsAuthentic Conversation Facilitation

Tools & Technologies

DiscordNotionAI for ModerationAnalytics ToolsSocial Media Platforms

Industry Keywords

Consumer ProductCreator CultureCommunity TiersContent RepostingCreator Events

About the role

Key responsibilities & impact

Build consumer communities from zero as a growth channel
Select platforms and set up channel architecture, roles, permissions, bots, onboarding, tier assignment, and moderation rules
Define entry rules and benefits for community tiers with creator leads and clients
Build proof channels before launch and identify content for brand reposting
Welcome members, assign tiers, and manage weekly briefs and deadlines
Run weekly content triage and brief the creator roster on successful posts
Repost top content and provide selected content to social and paid media teams
Route product questions, feedback, and bug reports to client teams and communicate answers back
Run monthly AMAs, leaderboards, and roster health checks
Coordinate launch sequencing across inner-circle creators, ambassadors, program tiers, and the wider community
Drive authentic conversation during the first two hours of launches
Co-run creator events, recruit members in person, and ensure events generate content
Report on members by tier, weekly active share, proof posts, ambassador participation, and attributed signups or sales
Write SOPs and scalable playbooks
Collaborate with creator leads, social, paid media, and client product and brand teams; report to a Director

Requirements

What you’ll need

Experience building and running an online community for a consumer product
Experience running a Discord community at thousands of members is a strong signal
Ability to explain why content performs and turn insights into usable briefs
Fluency in creator culture across TikTok, Instagram, YouTube, and X
Technical ability to configure roles, permissions, bots, onboarding flows, and automations
Strong writing ability across servers, direct messages, and in-person settings
Ability to manage high-volume launches and multiple communities simultaneously
Ability to handle product issues and public creator complaints, escalating when appropriate
Client-facing communication and judgment
Comfort using AI for moderation, triage, analytics, and drafting
Availability for evenings and launch weekends
Ability to travel
Familiarity with Notion is a bonus

Benefits

Comp & perks

Unlimited PTO + US holidays
Remote-first culture
Company-sponsored medical, dental, and vision coverage
Robust 401(k) program with company match
Profit-sharing opportunities
Flexible parental leave
Interdisciplinary growth and professional development opportunities
Travel for events