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D
Senior Clinical Secretary – Gastroenterology & Hepatology
Dartmouth-Hitchcock Keene. Answer telephone calls, screen and direct calls, provide directions, and take messages .
About the role
Key responsibilities & impact- Answer telephone calls, screen and direct calls, provide directions, and take messages
- Schedule patients, manage calendars, schedule surgical procedures and ancillary services, and coordinate deposition scheduling
- Design, analyze, and coordinate master and other schedules
- Maintain, track, and send charts; provide scribing and administrative support to clinical staff
- Type letters, memoranda, manuscripts, grants, and other correspondence; compose and edit correspondence
- Create forms, spreadsheets, tables, charts, databases, and presentations
- Perform file and record management; prepare patient records and obtain new medical record numbers
- Complete and process reports, forms, reimbursements, authorizations, and pre-certifications
- Conduct on-the-job training and provide input into performance appraisals
- Direct the work of employees, work-study students, temporary staff, volunteers, and others
- Create meeting agendas and take minutes
- Coordinate conferences and meetings and make travel arrangements
- Track budgets, maintain records, address billing concerns, resolve patient billing issues, maintain bookkeeping and petty cash, collect patient payments, balance cash, and review billing sheets
- Prepare grants and negotiate outside contracts
- Perform other duties as required or assigned
Requirements
What you’ll need- High School diploma with 3 years of administrative support experience or the equivalent required
- Proven experience working with the public required
- Knowledge of medical terminology may be required
- Proficiency in PC word processing, spreadsheets, Excel, PowerPoint, and Microsoft Publisher software
- Excellent communication and interpersonal skills required
- Previous experience working in a medical setting preferred
- No required licensure or certifications
Benefits
Comp & perks- Full-Time (30 to 40 hrs per week)