Senior Clinical Secretary – Otolaryngology

Dartmouth-Hitchcock Keene

. Answer telephone calls, screen and direct calls, provide directions, and take messages .

Posted 11/11/2026part-timeLebanon • New Hampshire • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative support capabilities, including scheduling, record management, and communication skills. Proficient in Microsoft Office Suite and experienced in coordinating meetings and managing budgets within a medical setting.

Highest-signal resume keywords

Administrative Support ExperienceMedical Terminology KnowledgeMicrosoft Excel ProficiencyExcellent Communication SkillsRecord Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SchedulingRecord ManagementData EntryReport PreparationBudget TrackingFile ManagementChart MaintenanceGrant PreparationPatient Record ManagementScribing

Soft Skills

Interpersonal SkillsTeam LeadershipCommunication Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Publisher

Industry Keywords

Medical SettingPatient SchedulingBilling ManagementAdministrative SupportPublic Interaction

About the role

Key responsibilities & impact

Answer telephone calls, screen and direct calls, provide directions, and take messages
Schedule patients, manage calendars, schedule surgical procedures and ancillary services, and coordinate deposition scheduling
Design, analyze, and coordinate master and other schedules
Maintain, track, and send charts; provide scribing and administrative support to clinical staff
Type and edit letters, memoranda, manuscripts, grants, and correspondence
Create forms, spreadsheets, tables, charts, databases, and presentation slides
Perform file and record management; prepare patient records and obtain new medical record numbers
Complete reports, forms, reimbursements, authorizations, and pre-certifications
Train new staff and direct the work of employees, students, temporary workers, volunteers, and others
Create meeting agendas and take minutes
Coordinate conferences and meetings and make travel arrangements
Track budgets, maintain records, address billing concerns, resolve patient billing issues, manage petty cash, collect payments, and perform cash balancing
Prepare grants and negotiate outside contracts
Perform other assigned duties

Requirements

What you’ll need

High School diploma with 3 years of administrative support experience or the equivalent required
Proven experience working with the public required
Knowledge of medical terminology may be required
Proficiency in PC word processing, spreadsheets, Excel, PowerPoint, and Microsoft Publisher software
Excellent communication and interpersonal skills required
Previous experience working in a medical setting preferred
No licensure or certifications required

Benefits

Comp & perks

Per diem position with no set schedule/varies