Customer Enablement Architect

Databricks

. Drive the commercial success of Databricks’ learning and enablement offerings across enterprise accounts for the assigned Americas Business Unit .

Posted 11/2/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $115,000 - $197,550 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving customer adoption and ROI through tailored learning and enablement programs, leveraging strong program management and consultative sales skills. Proven ability to influence stakeholders and deliver blended learning experiences that align with enterprise goals.

Highest-signal resume keywords

Learning Solutions ImplementationProgram ManagementEnablement StrategyConsultative Sales SkillsCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Learning & Development DesignTraining Program Lifecycle ManagementData-Driven Training StrategiesEnablement Success Metrics TrackingDigital Transformation

Soft Skills

Excellent CommunicationRelationship-BuildingResults-Driven MindsetMentoring

Tools & Technologies

Databricks Training ProgramsBlended Learning Formats

Industry Keywords

Enterprise AccountsAmericas Business UnitSoftware TechnologyCloud TechnologyCultural Nuances in Customer Engagement

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Drive the commercial success of Databricks’ learning and enablement offerings across enterprise accounts for the assigned Americas Business Unit
Partner with sales and customer success teams to position learning as a lever of customer adoption, renewal, and expansion
Translate customer goals into tailored enablement programs that accelerate transformation and ROI
Lead the end-to-end lifecycle of customer training programs, from discovery and design through execution and post-program analysis
Conduct learning diagnostics to identify skill gaps and adoption blockers, using data to design training strategies
Deliver blended learning experiences, including virtual, classroom, and on-demand formats
Track and report enablement success metrics, including adoption, renewal influence, and revenue impact
Mentor colleagues across the Learning & Enablement organization and share best practices
Work cross-functionally with Sales, Field Engineering, Professional Services, Scaled User Enablement, account executives, engagement managers, and solution architects
Position Databricks training and certification programs as strategic investments in customers’ data and AI journeys

Requirements

What you’ll need

Proven track record of selling and implementing learning solutions into enterprise accounts, ideally in software or cloud technology
Quota-carrying experience required
Deep understanding of the Americas enterprise landscape, industry verticals, and cultural nuances in customer engagement and training adoption
Strong background in program management, enablement strategy, and learning & development design
Ability to influence executive stakeholders and gain buy-in for training as a lever of digital transformation and ROI
Excellent communication, relationship-building, and consultative sales skills
Fluency in English
Results-driven mindset balancing customer satisfaction and revenue goals
Ability to learn new technologies quickly and apply creative solutions to territory-specific customer roadblocks
Proven track record of identifying regional whitespace and building scalable enablement frameworks
US-based

Benefits

Comp & perks

Annual performance bonus eligibility
Equity eligibility
Comprehensive benefits and perks (specific regional details provided via employer benefits documentation)