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Datacom

Account Director

Datacom

. Manage key accounts and drive strategic growth .

Posted 11/12/2026full-timeMelbourne • AustraliaLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing key accounts and driving strategic growth through exceptional customer relationship management and effective execution of strategic account plans. Possesses strong consultative, strategy, and planning skills, with a focus on delivering customer commitments on time, cost, and quality.

Highest-signal resume keywords
Account ManagementStrategic Growth PlanningCustomer Relationship DevelopmentNegotiation SkillsFinancial Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Cycle ManagementProposal WritingContract ManagementGovernance SkillsCommercial Acumen
Soft Skills
Customer FocusPresentation SkillsConsultative SellingStorytelling
Industry Keywords
Customer LifecycleMarket-Facing ExperiencePublic and Private Sector RelationshipsSustainabilityProfitability

About the role

Key responsibilities & impact
  • Manage key accounts and drive strategic growth
  • Foster valuable relationships across customer segments
  • Oversee the entire customer lifecycle from strategy and growth to sustainability and profitability
  • Devise and execute strategies promoting growth, sustainability, and profitability for key clients
  • Ensure exceptional customer satisfaction
  • Shape Datacom's offerings in response to evolving market and customer needs
  • Develop strategic account plans and measure execution
  • Drive growth and acquisition within the nominated customer portfolio
  • Build value-based relationships at multiple levels within accounts
  • Develop key relationships and ecosystems that enable Datacom objectives
  • Ensure delivery is planned and executed with excellence
  • Ensure the right people, commercials, and governance are in place for successful delivery
  • Deliver customer commitments on time, cost, and quality
  • Manage customer contract issues and resolutions to minimise negative impacts
  • Some travel may be required

Requirements

What you’ll need
  • Deep business understanding of end-to-end sales to delivery cycle
  • Ability to lead and tell stories at presentations and confidently sell Datacom's offerings
  • Ability to write high-quality proposal documents
  • Strong consultative, strategy, and planning skills
  • Financial, commercial, contractual analysis, management, and governance skills
  • Commercial and contractual acumen
  • Demonstrated negotiation skills
  • Executive-level and deep customer relationships
  • Customer-focused and market-facing experience
  • Experience developing relationships with large public and private Australian organisations

Benefits

Comp & perks
  • Paid parental leave
  • 24/7 Employee Assistance Programme (DataCare)
  • Ongoing learning, certifications, and career development opportunities
  • Access to industry-leading learning platforms and future skills training
  • Recognition programmes that celebrate great work
  • Great employee discounts and financial wellbeing benefits
  • Meaningful work that makes a real impact
  • Flexible work arrangements / working from home options
  • Eligibility criteria and conditions may apply to some benefits