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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing technical and commercial needs to prepare proposals, manage contracts, and oversee order processing. Proficient in public tenders, electronic bidding, and utilizing ERP systems to enhance operational efficiency.
Highest-signal resume keywords
Contract ManagementPublic Tenders AnalysisERP Systems ExperienceMicrosoft Office ProficiencyB2B Sales Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Proposal PreparationOrder ProcessingInventory MonitoringKPI TrackingInvoicing
Soft Skills
NegotiationProblem SolvingCommunication
Tools & Technologies
ERP SystemsMicrosoft Excel
Industry Keywords
Commercial OperationsSales Back OfficeTelecommunications IndustryCorporate CustomersPublic-Sector Organizations
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Analyze customers’ technical and commercial needs and prepare profitable proposals
- Monitor and analyze public tenders and RFPs, preparing documentation in advance
- Participate in in-person and electronic bidding processes and follow them through to award
- Liaise with the external sales team, aligning billing expectations and timelines
- Manage contracts, monitoring scope, deadlines, penalties, and specific clauses
- Monitor the customer portfolio and negotiation progress through KPIs
- Receive, verify, and register orders and purchase orders in the system
- Resolve discrepancies directly with customers
- Monitor inventory to ensure deliveries are made on the agreed dates
- Process order invoicing
- Monitor deliveries and installations with the Services team, anticipating and communicating delays
- Centralize post-sales requests and direct them to the appropriate support teams
- Manage the shipment and return of equipment for demonstrations, approval testing, training, and replacements
- Propose improvements to internal policies, processes, and procedures, and participate in the validation of new tools
Requirements
What you’ll need- Bachelor’s degree completed or in progress in Business Administration, Engineering, Foreign Trade, or a related field
- Experience in commercial operations, sales back office, or invoicing
- Experience with public tenders, electronic bidding, and the analysis of tender documents/RFPs
- Knowledge of contract management
- Microsoft Office proficiency, with intermediate or advanced Excel skills
- Experience with ERP systems
- Preferred: experience in the technology or telecommunications industry
- Preferred: experience with B2B sales and serving corporate customers or public-sector organizations
Benefits
Comp & perks- SulAmérica Medical and Dental Plan: No co-payments or waiting periods for employees and dependents
- Wellhub (Gympass)
- Life insurance
- Estar Bem Program: psychological support
- Workplace exercise program
- Sports incentive program
- Vaccination campaign
- Gifts for special occasions
- Datacom Baby Program
- Recognition Kit
- Education and training kit
- Christmas kit
- Continuing Education Program
- Discounts at educational institutions
- HR Business Partner support
- Workshops, training, and professional development programs
- Employee Referral Program: bonus
- Childcare assistance
- Profit Sharing and Results-Based Compensation
- Anywhere Office: Work from wherever you want and are located
- iFood benefit, with a symbolic monthly contribution of R$1.00
- Home office allowance
- Office allowance
- Flexible working hours