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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing IT support for educational institutions, including installation and administration of Windows server environments, troubleshooting Windows operating systems, and training users on system operations. Proficient in network infrastructure management and familiar with ITIL processes.
Highest-signal resume keywords
Windows Server AdministrationTroubleshooting Windows Operating SystemsNetwork Infrastructure ManagementFluent GermanMicrosoft 365 Application Software
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT Hardware PlanningOperating Systems KnowledgeNetwork Equipment ConfigurationServer VirtualizationBackup Software AdministrationTicketing Systems KnowledgeMicrosoft Client SystemsLAN/VLAN/WLAN/WAN ManagementIncident Analysis and ResolutionDocumentation Maintenance
Soft Skills
Training and SupportProblem-Solving
Tools & Technologies
Active Directory Domain ServicesDNSDHCPRemote Desktop ServicesFile ServersPrint ServersProxmoxVMware
Certifications & Qualifications
MNS+ CertificationIServ Educational Network Certification
Industry Keywords
IT Specialist for System IntegrationEducational Institutions SupportITIL Operational ProcessesPeripheral Device SupportNetwork Infrastructure
Tech Stack
Tools & technologiesDNSVMware
About the role
Key responsibilities & impact- Provide on-site and remote support for school networks and public educational institutions in the Mayen/Koblenz region
- Plan and advise on IT hardware, operating systems, and network equipment
- Develop IT concepts
- Install, configure, and administer Windows server environments, including AD DS, DNS, DHCP, RDS, file servers, and print servers
- Administer Windows clients, software, NAS systems, backup software, and network infrastructures such as LAN, VLAN, WLAN, and WAN
- Support peripheral devices such as printers, digital boards, and interactive whiteboards
- Analyze and resolve incidents
- Independently develop solutions and maintain documentation
- Repair server and client hardware
- Train teachers in system operation
Requirements
What you’ll need- Completed training as an IT specialist for system integration or a comparable qualification; career changers with professional experience in a comparable field are also welcome
- Very good technical knowledge of workplace systems, including PCs, notebooks, tablet PCs, and printers
- Practical experience troubleshooting Windows operating systems
- In-depth knowledge of Microsoft client systems from Windows 10 onward
- Practical experience with application software from Office 2016 onward, ideally Microsoft 365
- At least basic knowledge of ITIL operational processes; certification is not required
- Knowledge of the operation and use of ticketing systems
- Solid knowledge of current Microsoft server systems from 2016 onward is an advantage
- Knowledge of server virtualization with Proxmox or VMware is an advantage
- Basic knowledge of networking technology
- Fluent German and solid English skills
- Certification for the MNS+ or iServ educational network is an advantage
- Class B driver's license
Benefits
Comp & perks- Flexible working hours
- 30 days of annual leave
- Annual salary and bonus review
- Employer-funded occupational pension plan
- Flat hierarchies, an informal first-name culture, and short decision-making processes
- MacBook or Windows laptop, plus an iPhone with dual SIM
- Permanent employment contract
- Individual development support through a career model, training catalog, and regular development meetings
- Company car for private use, also available as an electric vehicle
- Modern offices with ergonomic furnishings in a central location with direct access to bus and rail services
- Free parking nearby
- Subsidy toward the JobRad bicycle leasing rate
- Mainz 05 stadium experience, summer party, bowling, online quizzes, and more