DATAGROUP

IT Support

• Continuously maintain and further develop customers’ server infrastructures
• Ensure stable IT operations and high system availability
• Install, configure, and administer server environments in 2nd- and 3rd-level support
• Administer Microsoft Active Directory (AD) and AD-based services such as DNS and DHCP
• Plan, coordinate, and monitor backup, restore, and recovery processes
• Resolve disruptions in IT operations
• Create and maintain technical documentation
• Continuously optimize operational processes
• Plan and support migrations and release upgrades
• Collaborate with specialists in adjacent departments and with external service providers

IT Specialist – Server

Administration

• Administration, configuration, and operation of NetApp storage systems
• Ensuring the availability and performance of storage operations
• Performing firmware and software updates
• Capacity planning, performance analysis, and optimization
• Managing Storage Virtual Machines (SVMs)
• Administration of NAS and SAN environments
• Managing Snapshots, SnapMirror, and SnapVault
• Analyzing and resolving incidents in 2nd- and 3rd-level support
• Creating and maintaining technical documentation
• Supporting IT projects and storage migrations
• Close collaboration with the virtualization, networking, backup, and server teams

NetApp Administrator

• Shape the architecture of transformation projects and develop future-proof target architectures based on proven SAP enterprise architecture methods
• Translate strategic requirements into technology guardrails
• Create business capability maps, solution architecture diagrams, and value roadmaps
• Design end-to-end solution scenarios
• Define the transition from traditional on-premises landscapes to modern SAP cloud architectures
• Advise customers on implementing clean core principles
• Reduce technical debt
• Design side-by-side extensions and integrations based on the SAP Business Technology Platform
• Use SAP LeanIX for application portfolio management and IT rationalization
• Use SAP Signavio to connect architecture with business processes
• Lead architecture boards
• Manage complex customer workshops, for example during the Discover and Prepare phases of SAP Activate
• Present solution approaches at C-level

Senior Enterprise Architect – SAP Cloud Transformation, RISE

Software Engineer

• Ensure the smooth operation of the supported application systems
• Handle service requests and incidents, and analyze and resolve problems
• Contribute ideas for system improvements, optimization, and automation of existing applications
• Further develop applications based on business, technical, and regulatory requirements
• Work closely with other mainframe systems engineers, business analysts, and the end-customer's operations team
• Create detailed requirements, specifications, and program code
• Test and document program code
• Work on projects for insurance companies and banks
• Provide support, maintenance, and further development for business-critical applications in a mainframe environment

Mainframe Developer

Systems Engineer

• Understand customers' individual requirements and develop tailor-made concepts
• Manage the entire technical implementation of customer solutions
• Develop clever, stable, and sustainable technical solutions
• Independently implement solutions and ensure smooth operation
• Build and operate highly available Citrix virtualization environments
• Optimize infrastructure and services for quality and performance
• Resolve technical challenges independently or collaboratively
• Create clear instructions and documentation for customers and internal teams

System Engineer – Citrix, Azure Virtual Desktop

Field Engineer

• On-site service delivery and support within order and incident management for the digital workplace
• Meeting room support and troubleshooting IT equipment in conference rooms
• Delivery, installation, repair, setup, and upgrading of PC systems
• Processing incident reports using a ticketing system
• Configuring PC systems with customer-specific images
• Configuration and support of special devices
• On-site printer support, including replacement, network connectivity, and troubleshooting
• Replacement, installation, and documentation of network components
• Patching and troubleshooting telecommunications lines
• Setting up, dismantling, and reconfiguring PC workstations
• Supporting workplace service projects

IT Service Engineer

• Support exciting projects in large, sometimes international customer environments
• Take responsibility for client services
• Install notebooks and PCs via Empirum
• Diagnose and resolve technical issues
• Set up VPN connections for notebooks
• Configure DECT phones
• Perform data recovery
• Patch networks
• Set up switches
• Troubleshoot networks
• Reorder, reassign, decommission, and repair defective software
• Relocate users, including client hardware and telephones
• Patch networks or telephones
• Configure user settings, drive mappings, and access permissions in Active Directory
• Support the installation and configuration of mobile device management systems and user accounts

• On-site and remote support for school networks and public educational institutions
• Planning and consulting on IT hardware, operating systems, and network equipment
• Developing IT concepts
• Installing, configuring, and administering Windows server environments, including AD DS, DNS, DHCP, RDS, and file and print servers
• Administering Windows client operating systems, software, NAS systems, backup software, and network infrastructures
• Supporting LAN, VLAN, WLAN, and WAN environments, as well as peripherals such as printers, digital boards, and interactive whiteboards
• Analyzing and resolving incidents
• Independently developing solutions and maintaining documentation
• Repairing server and client hardware
• Training teachers in system operation

System Engineer, School IT Support

Agent

• Professionally receive incoming software and hardware incidents in an enterprise customer environment
• Process incidents in the ticketing system, including prioritization, classification, and documentation
• Perform error analysis and initiate appropriate measures
• Provide first-line assistance and offer solutions via remote support
• Escalate incidents to second-level or other downstream support teams where necessary

IT Service Desk Agent

• Administer, configure, monitor, and manage the lifecycle of IBM POWER systems running AIX
• Perform performance tuning, patch management, and troubleshooting
• Create, maintain, and continuously update detailed system, architecture, and environment documentation
• Design, develop, and implement automation solutions using scripting and orchestration tools
• Support the architectural design, implementation, configuration, and ongoing administration of new infrastructure components
• Plan and execute system rollouts, upgrades, and migrations
• Conduct risk assessments, testing, stakeholder coordination, and post-migration validation

System Engineer, IBM POWER, AIX

• Further develop the solution portfolio, from specification, design, and programming through testing and go-live
• Develop and implement customer-specific requirements using ABAP, ABAP OO, SAPUI5, SAP Fiori, HTML5, and JavaScript
• Support the remote implementation of products for customers through individual product customization
• Adapt products to customers’ specific processes and requirements
• Develop solutions based on the SAP Business Technology Platform (BTP)
• Prepare technical analyses for solutions in the SAP S/4HANA environment

SAP ABAP Developer – all genders

• Advise SAP customers on optimizing and implementing logistics processes as they transition to S/4HANA
• Prepare and conduct S/4HANA transformation projects
• Design and implement requested functionality in SAP systems using Customizing
• Independently execute and lead consulting projects in SAP logistics modules such as MM, PP, and WM
• Provide subject-matter support and coaching to team members, project staff, and junior SAP consultants
• Collaborate with customers on-site, in the office, and remotely

SAP Logistics Consultant – all genders

• Advise customers on their individual journey to SAP S/4HANA
• Implement new business processes
• Optimize business processes
• Support migrations and release upgrades in project management with SAP PS
• Advise on process design
• Design and implement requested functionalities in SAP systems
• Independently execute and lead consulting projects in the SAP PS environment
• Share knowledge, provide professional support, and coach team members, project staff, and junior SAP consultants
• Support the pre-sales team with technical and subject-matter questions

SAP PS Consultant

• Advise SAP customers on optimizing and implementing their financial processes as they transition to S/4HANA
• Support S/4HANA transformation projects during their preparation and execution
• Design and implement requested functionalities in SAP systems through customizing
• Independently carry out and lead consulting projects in the FI/CO environment
• Provide subject-matter support and coaching to team members, project staff, and junior SAP consultants
• Work in the office, on customer premises, and remotely from home

Senior SAP FI/CO Consultant

Sales

• Advise customers on their journey to SAP S/4HANA
• Implement new business processes
• Optimize business processes
• Support migrations and release upgrades in the Sales and Distribution area
• Advise customers on process design
• Design and implement requested functionalities in SAP Sales (SD)
• Independently execute and lead consulting projects in the SAP Sales environment
• Share knowledge and provide subject-matter support to team members, project staff, and Junior SAP Consultants
• Coach team members, project staff, and Junior SAP Consultants
• Support the pre-sales team with subject-matter expertise

IT Specialist – Server

NetApp Administrator

Senior Enterprise Architect – SAP Cloud Transformation, RISE

Mainframe Developer

System Engineer – Citrix, Azure Virtual Desktop

IT Service Engineer

IT Service Engineer

System Engineer, School IT Support

IT Service Desk Agent

System Engineer, IBM POWER, AIX

SAP ABAP Developer – all genders

SAP Logistics Consultant – all genders

SAP PS Consultant

Senior SAP FI/CO Consultant

Senior SAP Consultant, SAP Sales, SD