System Engineer – School IT Support

DATAGROUP

. On-site and remote support for school networks and public educational institutions .

Posted 10/24/2026full-timeKoblenz • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, configuring, and administering Windows Server environments and client operating systems, alongside strong troubleshooting skills for technical issues. Proficient in training users and maintaining documentation while supporting educational institutions with IT solutions.

Highest-signal resume keywords

Windows Server AdministrationTroubleshooting Windows Operating SystemsMicrosoft Client Systems KnowledgeITIL Service Management ProcessesFluent German and Solid English Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Windows ServerActive Directory Domain Services (AD DS)DNSDHCPRemote Desktop Services (RDS)Backup SoftwareNetwork InfrastructureApplication Software (Office 2016 and Microsoft 365)Server Virtualization (Proxmox or VMware)Networking Technology

Soft Skills

Problem SolvingTraining and SupportDocumentation Maintenance

Tools & Technologies

NAS SystemsTicketing Systems

Certifications & Qualifications

MNS+ CertificationIServ Educational Network Certification

Industry Keywords

IT Specialist for System IntegrationPublic Educational InstitutionsTechnical SupportVocational Training

Tech Stack

Tools & technologies

DNSVMware

About the role

Key responsibilities & impact

On-site and remote support for school networks and public educational institutions
Planning and consulting on IT hardware, operating systems, and network equipment
Developing technical concepts
Installing, configuring, and administering Windows Server environments, including AD DS, DNS, DHCP, RDS, file servers, and print servers
Administering Windows client operating systems and software, NAS systems, backup software, network infrastructures, and peripherals
Analyzing and resolving technical issues
Independently developing solutions and maintaining documentation
Repairing server and client hardware
Training teachers in the use of systems

Requirements

What you’ll need

Completed vocational training as an IT Specialist for System Integration or a comparable qualification; alternatively, career changers with professional experience in a comparable field
Initial professional experience or professional experience in a comparable field
Very strong technical knowledge of workstation systems, including PCs, notebooks, tablet PCs, and printers
Practical experience troubleshooting Windows operating systems
In-depth knowledge of current Microsoft client systems from Windows 10 onward
Practical experience with application software from Office 2016 onward and, ideally, Microsoft 365
At least basic knowledge of ITIL service management processes and ticketing systems
Ideally, solid knowledge of current Microsoft server systems from 2016 onward and server virtualization using Proxmox or VMware
Basic knowledge of networking technology
Fluent German and solid English skills
Ideally, certification for the MNS+ or iServ educational network
Class B driver's license

Benefits

Comp & perks

Flexible working hours
30 days of annual leave
Annual salary and bonus review
Employer-funded company pension scheme
Flat hierarchies, an informal first-name culture, and short decision-making processes
MacBook or Windows laptop and iPhone with dual SIM
Permanent employment contract
Individual development support through a career framework, training catalog, and regular development meetings
Company car for private use, with electric vehicles also available
State-of-the-art offices with ergonomic equipment in a central location with direct access to bus and train services
Free parking nearby
Contribution toward JobRad bicycle leasing costs
Mainz 05 stadium experience, summer party, bowling, online quizzes, and more