System Engineer, School IT Support

DATAGROUP

. On-site and remote support for school networks and public educational institutions .

Posted 9/24/2026full-timeKoblenz • GermanyJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supporting and administering Windows server and client environments, with a strong focus on troubleshooting and developing IT solutions for educational institutions. Proficient in training users and maintaining documentation while ensuring effective network operations.

Highest-signal resume keywords

Windows Server AdministrationTroubleshooting Windows Operating SystemsMicrosoft 365 Application SupportNetworking Technology KnowledgeFluent German and Solid English Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Hardware PlanningNetwork Equipment ConfigurationActive Directory Domain Services (AD DS)Domain Name System (DNS)Dynamic Host Configuration Protocol (DHCP)Remote Desktop Services (RDS)File and Print Server AdministrationServer Virtualization with Proxmox or VMwareBackup Software ManagementITIL Operational Processes

Soft Skills

Incident Analysis and ResolutionUser Training

Tools & Technologies

Windows Client Operating SystemsOffice 2016 and Microsoft 365Network InfrastructuresLAN, VLAN, WLAN, WAN SupportPeripherals Support

Certifications & Qualifications

MNS+ CertificationIServ Educational Network Certification

Industry Keywords

Educational InstitutionsIT Specialist for System IntegrationVocational TrainingTicketing System ExperienceClass B Driver's License

Tech Stack

Tools & technologies

DNSVMware

About the role

Key responsibilities & impact

On-site and remote support for school networks and public educational institutions
Planning and consulting on IT hardware, operating systems, and network equipment
Developing IT concepts
Installing, configuring, and administering Windows server environments, including AD DS, DNS, DHCP, RDS, and file and print servers
Administering Windows client operating systems, software, NAS systems, backup software, and network infrastructures
Supporting LAN, VLAN, WLAN, and WAN environments, as well as peripherals such as printers, digital boards, and interactive whiteboards
Analyzing and resolving incidents
Independently developing solutions and maintaining documentation
Repairing server and client hardware
Training teachers in system operation

Requirements

What you’ll need

Completed vocational training as an IT specialist for system integration or a comparable qualification; alternatively, career changers with professional experience in a comparable role
Initial professional experience in a comparable role
Excellent technical knowledge of workplace systems such as PCs, notebooks, tablet PCs, and printers
Practical experience troubleshooting Windows operating systems
In-depth knowledge of current Microsoft client systems from Windows 10 onward
Practical experience with application software from Office 2016 onward, ideally including Microsoft 365
At least basic knowledge of ITIL operational processes and experience using a ticketing system
Solid knowledge of current Microsoft server systems from 2016 onward is desirable
Knowledge of server virtualization with Proxmox or VMware is desirable
Basic knowledge of networking technology
Fluent German and solid English skills
Certification for the MNS+ or iServ educational network is desirable
Class B driver's license

Benefits

Comp & perks

Flexible working hours
30 days of vacation per year
Annual salary and bonus review
Employer-funded occupational pension scheme
Flat hierarchies with an informal first-name culture and short decision-making processes
MacBook or Windows laptop and iPhone with dual SIM
Permanent employment contract
Individual development support through a career path model, training catalog, and regular development discussions
Company car for private use, also available as an electric vehicle
State-of-the-art offices with ergonomic equipment and direct access to bus and rail services
Free parking in the immediate vicinity
Subsidy toward the JobRad bicycle leasing rate
Team events such as Mainz 05 stadium experiences, summer parties, bowling, and online quizzes