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DataSnipper

Strategic Account Manager

DataSnipper

. Own and grow a portfolio of existing strategic-segment customers .

Posted 9/24/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $270,000 - $300,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and sales with a focus on upselling and cross-selling within large software/SaaS/AI accounts. Proven ability to drive customer growth, deliver accurate forecasts, and collaborate cross-functionally to enhance product adoption and value realization.

Highest-signal resume keywords
Account ManagementUpsellingCross-SellingGrowth Strategy DevelopmentCommercial Acumen

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account ManagementSales StrategyUpsellingCross-SellingForecastingRisk MitigationCustomer InsightsValue RealizationNegotiationRenewal Cycle Management
Soft Skills
Proactive MindsetCollaborationStrategic ThinkingAdaptabilityEntrepreneurial Spirit
Industry Keywords
SoftwareSaaSAICustomer SuccessCommercial AlignmentHigh-Growth EnvironmentExpansion OpportunitiesCustomer RelationshipsGrowth TargetsNYC Office

About the role

Key responsibilities & impact
  • Own and grow a portfolio of existing strategic-segment customers
  • Build multi-threaded relationships and uncover whitespace to expand product usage
  • Drive upsell and cross-sell opportunities
  • Lead commercial conversations and negotiate renewals and expansions
  • Own the full renewal cycle, including planning, commercial alignment, risk mitigation, and securing long-term agreements
  • Collaborate with Customer Success to drive adoption and measurable value realization
  • Surface customer insights and expansion blockers to inform product and go-to-market strategies
  • Deliver accurate expansion forecasts and exceed growth targets

Requirements

What you’ll need
  • 4+ years of experience in account management or sales, focused on expansion and growth within large, existing accounts
  • Proven success in upselling, cross-selling, and developing growth strategies in software/SaaS/AI
  • Excellent commercial and strategic acumen
  • Ability to align customer challenges to solutions
  • Entrepreneurial and proactive mindset
  • Ability to thrive in a fast-paced, high-growth environment
  • Ability to work collaboratively cross-functionally
  • Willingness to work out of the NYC office 3 days a week
  • Legally authorized to work in the United States

Benefits

Comp & perks
  • Stock participation plan
  • Flexible paid time off
  • Comprehensive medical and dental coverage
  • 401K match
  • Paid parental leave
  • Company-sponsored lunch
  • Hybrid mode of work
  • Opportunities to learn and develop
  • International working environment
  • Access to OpenUp and Talkspace, the mental health and wellness platform
  • Multiple social activities for team building