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Office Manager – Multi-Site Operations
dataSpring Inc.. Lead daily operations for two office locations in Washington, DC and Louisville, KY .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in office management and workplace operations, with a strong focus on leading initiatives, managing budgets, and enhancing employee experience across multiple locations. Proficient in workplace technology and safety protocols, ensuring operational efficiency and compliance.
Highest-signal resume keywords
Office ManagementWorkplace OperationsBudget ManagementVendor ManagementProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workplace Technology ManagementBusiness Continuity PlanningFacilities ManagementOperational DocumentationSpace PlanningProcurementPerformance ManagementEmergency PreparednessConference Room TechnologyOffice Procedures
Soft Skills
Organizational SkillsProblem-Solving SkillsInterpersonal CommunicationLeadershipRelationship Management
Tools & Technologies
Microsoft 365Workplace Management TechnologiesAudiovisual EquipmentOffice Systems
Certifications & Qualifications
Facilities Management Professional (FMP)Certified Facility Manager (CFM)Project Management Professional (PMP)
Industry Keywords
Office OperationsEmployee ExperienceHybrid Work EnvironmentsVendor PerformanceBuilding Regulations
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead daily operations for two office locations in Washington, DC and Louisville, KY
- Establish and maintain office procedures, workplace standards, and operating guidelines
- Monitor office operations and implement efficiency and employee-experience improvements
- Serve as the primary escalation point for office-related issues
- Develop operational documentation, workplace procedures, and business continuity plans
- Coordinate facility maintenance, repairs, upgrades, and preventative maintenance
- Liaise with landlords, property management firms, and building operations teams
- Manage office moves, space planning, workstation changes, and workplace improvement projects
- Support workplace technology and office systems in partnership with IT
- Oversee office hospitality, conference room operations, visitor management, and employee amenities
- Manage facility access, office security, badge administration, access permissions, and visitor protocols
- Coordinate onsite meetings and events, including facility readiness, vendor coordination, room setup, and day-of support
- Supervise office operations staff, including onboarding, training, coaching, performance management, and employee development
- Assign, prioritize, and monitor operational work
- Manage vendors, service providers, contractors, workplace partners, service agreements, and vendor performance
- Coordinate procurement of office supplies, furniture, equipment, and workplace services
- Review invoices, manage vendor expenses, and support budget administration
- Support office operating budgets, track expenses, monitor spending, and identify cost-saving opportunities
- Prepare operational reports and workplace metrics for leadership review
- Partner with departmental leaders and cross-functional teams to address workplace needs
- Communicate office updates, operational changes, and workplace initiatives
- Support executive visits, board meetings, and high-profile organizational activities
- Coordinate onboarding and offboarding related to workplace access and resources
- Support workplace safety, emergency preparedness, security protocols, policy compliance, and building regulations
Requirements
What you’ll need- 7+ years of experience in office management, workplace operations, facilities management, business operations, or a related field
- 3+ years of experience managing staff, teams, or cross-functional workplace operations
- Experience supporting multiple office locations
- Experience supporting hybrid and distributed work environments preferred
- Demonstrated experience managing workplace technology and office systems, including conference room technology, audiovisual equipment, printers, and other workplace infrastructure
- Demonstrated experience overseeing multiple office locations
- Experience managing budgets, vendors, contracts, and workplace projects
- Ability to lead workplace initiatives and operational projects from planning through execution
- Ability to lead organizational and workplace changes while maintaining continuity of operations and a positive employee experience
- Proven ability to manage and prioritize competing deadlines and multiple initiatives simultaneously
- Strong organizational, project management, and problem-solving skills
- Excellent written, verbal, and interpersonal communication skills
- Proficiency with Microsoft 365 and workplace management technologies
- Demonstrated leadership, relationship management, problem-solving abilities, and influencing skills across diverse stakeholder groups
- Experience supporting executive-level stakeholders preferred
- Knowledge of workplace safety, emergency preparedness, and business continuity planning preferred
- Bachelor's degree in Business Administration, Operations Management, Hospitality, Facilities Management, or related discipline preferred
- Facilities Management Professional (FMP), Certified Facility Manager (CFM), Project Management Professional (PMP), or related certification preferred
- Ability to travel up to 25% of the time
Benefits
Comp & perks- Medical, dental, and vision coverage
- 401(k) with company contributions and matching
- Paid parental leave
- Tuition assistance
- Generous paid time off
- Professional growth support
- Fully remote environment