dataSpring Inc.

Scrum Master

• Own technology delivery for the Member Data portfolio from intake and estimation through release, hypercare, and stabilization
• Partner with the provider-side delivery leader on shared agile standards, Jira Cloud conventions, and delivery metrics
• Improve the agile process across the organization with business operations and the enterprise PMO
• Establish and mature agile ways of working using Scrum, Kanban, or scaled agile approaches
• Direct new product development and legacy platform replacement programs, including parallel-running systems, data migration, and customer transition
• Drive offshore development partners and vendors to committed outcomes on throughput, quality, and time-zone-aware delivery
• Balance change-the-business delivery with keep-the-lights-on operations and protect planned work from unmanaged interruptions
• Own Jira Cloud as the delivery system of record and lead evaluation, selection, and rollout of the broader delivery toolset
• Define and report delivery metrics including predictability, throughput, cycle time, and portfolio health
• Apply enterprise-approved generative AI to accelerate status synthesis, requirements analysis, documentation, and reporting
• Lead and develop delivery staff assigned to the Member Data portfolio and coach delivery practitioners across technology
• Drive cross-team dependencies, risks, and escalations to resolution with product management, engineering, architecture, security, and compliance
• Manage offshore delivery partners and staff augmentation vendors, including scope, resource planning, performance management, and escalation
• Participate in hiring and performance management for delivery staff

Senior Director – Agile Delivery, Technology PMO

Administrative Assistant

• Lead daily operations for two office locations in Washington, DC and Louisville, KY
• Establish and maintain office procedures, workplace standards, and operating guidelines
• Monitor office operations and implement efficiency and employee-experience improvements
• Serve as the primary escalation point for office-related issues
• Develop operational documentation, workplace procedures, and business continuity plans
• Coordinate facility maintenance, repairs, upgrades, and preventative maintenance
• Liaise with landlords, property management firms, and building operations teams
• Manage office moves, space planning, workstation changes, and workplace improvement projects
• Support workplace technology and office systems in partnership with IT
• Oversee office hospitality, conference room operations, visitor management, and employee amenities
• Manage facility access, office security, badge administration, access permissions, and visitor protocols
• Coordinate onsite meetings and events, including facility readiness, vendor coordination, room setup, and day-of support
• Supervise office operations staff, including onboarding, training, coaching, performance management, and employee development
• Assign, prioritize, and monitor operational work
• Manage vendors, service providers, contractors, workplace partners, service agreements, and vendor performance
• Coordinate procurement of office supplies, furniture, equipment, and workplace services
• Review invoices, manage vendor expenses, and support budget administration
• Support office operating budgets, track expenses, monitor spending, and identify cost-saving opportunities
• Prepare operational reports and workplace metrics for leadership review
• Partner with departmental leaders and cross-functional teams to address workplace needs
• Communicate office updates, operational changes, and workplace initiatives
• Support executive visits, board meetings, and high-profile organizational activities
• Coordinate onboarding and offboarding related to workplace access and resources
• Support workplace safety, emergency preparedness, security protocols, policy compliance, and building regulations

Office Manager – Multi-Site Operations

Product Manager

• Own the success and evolution of DataSpring’s Provider Directory product and domain end to end
• Grow the existing Directory offering with health plans and connect it to the Universal Provider Data asset
• Identify and prioritize new market opportunities through customer discovery, competitive analysis, and business cases
• Translate market needs, user personas, workflows, and data use cases into solution concepts, roadmap priorities, and product requirements
• Align strategy and roadmap with industry mandates, data governance expectations, directory accuracy standards, data quality standards, and interoperability requirements
• Validate concepts with advisory groups, customers, and industry stakeholders, including proofs of concept
• Own the full product lifecycle from strategy and concept through build, launch, growth, maturity, and retirement
• Set the roadmap and funding case and hold delivery teams accountable for scope, timing, and outcomes
• Serve as a subject-matter expert and external advocate for Provider Directory
• Secure funding and resourcing through annual planning
• Partner with Technology and UX on solution direction and requirements
• Arbitrate tradeoffs, unblock decisions, and manage execution detail when required
• Monitor competitive landscape and conduct market sizing and buyer analysis
• Own packaging, value proposition, business cases, and ROI models
• Influence go-to-market and commercialization with Marketing, Sales, and Account Management
• Support positioning, value narratives, sales enablement, reference use cases, and launch readiness
• Define, monitor, and report KPIs for adoption, revenue, margin, and directory data quality
• Champion provider data accuracy, validation, source-of-truth reconciliation, continuous data quality monitoring, practitioner validation, and primary source validation
• Lead cross-functional and matrixed teams without direct reporting authority
• Engage health plan executives, buyers, provider organizations, and industry stakeholders

Principal Product Manager, Directory

Director

• Lead DataSpring’s Clinician Engagement function
• Increase trust and positive perception among clinicians and provider organizations
• Improve the quality of clinician-provided data and grow active, attested clinician volume
• Build and steward clinician and provider staff advisory forums
• Develop partnerships with professional associations, specialty societies, medical associations, health systems, and large group practices
• Partner cross-functionally with Marketing, Product, Insights, Government & Public Affairs, Data Quality, and Convening teams
• Recruit council members and support advisory council agendas and meetings
• Develop webinars, podcasts, conference presentations, partner-facing materials, and potentially continuing education content
• Serve as relationship owner for provider organization partners and represent DataSpring with clinical leadership
• Develop co-branded and partner-led campaigns and manage partnership agreements
• Advise research design and interpretation; recruit participants and review findings
• Synthesize clinician and provider staff feedback into internal briefs and recommendations
• Contribute to external thought leadership and represent DataSpring at clinical, association, and industry forums
• Define success metrics, track clinician engagement outcomes, and report progress to executive leadership
• Report to the Chief Medical Officer; travel up to 20% for meetings and events

Director, Clinician Engagement

Events

• Support the Event Marketing Manager in maintaining the annual event calendar across sponsored and owned events
• Coordinate planning for DataSpring-owned executive meetings, advisory groups, innovation councils, symposiums, webinars, and other proprietary events
• Manage event timelines, task trackers, agendas, run-of-show documents, attendee lists, and planning materials
• Coordinate virtual and in-person event logistics, including registration, meeting platforms, venues, catering, shipping, signage, badges, materials, and supplies
• Support vendor coordination and track deliverables, documentation, timelines, and requirements
• Coordinate attendee communications, invitations, confirmations, reminders, calendar holds, and post-event follow-up
• Provide day-of-event support, including check-in, speaker readiness, room setup, attendee needs, materials, and issue escalation
• Maintain accurate event documentation, contact lists, vendor information, production notes, shipping records, and post-event files
• Collaborate with Brand & Web, Product Marketing, Communications, Growth Marketing, Sales, and executive stakeholders
• Coordinate presentations, agendas, signage, attendee materials, landing pages, registration forms, surveys, and follow-up communications
• Support speaker scheduling, preparation materials, bios, headshots, presentations, and rehearsal logistics
• Compile registration data, attendance information, survey responses, engagement notes, and stakeholder feedback for post-event reporting
• Document debrief insights, lessons learned, open follow-ups, and process improvements
• Maintain event templates, checklists, trackers, and shared planning resources
• Identify opportunities to improve event coordination processes, attendee experience, and internal workflows

Event Coordinator

Growth Marketing

• Lead DataSpring's growth marketing function and translate company objectives into segment-based strategies and measurable business outcomes
• Set priorities, operating model, annual planning inputs, budget recommendations, performance expectations, and team accountability across payer and provider markets
• Own provider segment strategy, including provider buyers, clinicians, and profile manager audiences
• Oversee growth marketing execution across payer and provider segments
• Drive demand creation, pipeline contribution, customer expansion, event performance, marketing ROI, and continuous program optimization
• Develop annual growth marketing plans, campaign strategies, event strategies, budget recommendations, and measurable outcomes
• Lead the transition from a product-organized model to a segment-organized model
• Partner with Sales, Account Management, Business Development, Product Marketing, Marketing Communications, Brand Marketing, Marketing Operations & Analytics, and Product Management
• Directly manage, coach, and develop a multidisciplinary growth marketing team
• Own provider campaign design, content direction, event strategy, and provider marketing budget
• Establish event strategy and governance across payer and provider segments
• Define and manage KPIs including awareness, engagement, MQLs, SQLs, pipeline contribution, ROI, event performance, conversion rates, and customer expansion
• Establish dashboards, attribution models, and reporting infrastructure with Revenue Operations
• Optimize audience strategy, campaign design, channel mix, content performance, event investments, and budget allocation
• Represent growth marketing and the provider segment in conference and industry event planning

Senior Director – Agile Delivery, Technology PMO

Office Manager – Multi-Site Operations

Principal Product Manager, Directory

Director, Clinician Engagement

Event Coordinator

Director, Growth Marketing