Senior Director – Agile Delivery, Technology PMO

dataSpring Inc.

. Own technology delivery for the Member Data portfolio from intake and estimation through release, hypercare, and stabilization .

Posted 9/26/2026full-timeRemote • United StatesSenior💰 $215,000 - $240,000 per yearWebsite

Tech Stack

Tools & technologies

CloudPMP

About the role

Key responsibilities & impact

Own technology delivery for the Member Data portfolio from intake and estimation through release, hypercare, and stabilization
Partner with the provider-side delivery leader on shared agile standards, Jira Cloud conventions, and delivery metrics
Improve the agile process across the organization with business operations and the enterprise PMO
Establish and mature agile ways of working using Scrum, Kanban, or scaled agile approaches
Direct new product development and legacy platform replacement programs, including parallel-running systems, data migration, and customer transition
Drive offshore development partners and vendors to committed outcomes on throughput, quality, and time-zone-aware delivery
Balance change-the-business delivery with keep-the-lights-on operations and protect planned work from unmanaged interruptions
Own Jira Cloud as the delivery system of record and lead evaluation, selection, and rollout of the broader delivery toolset
Define and report delivery metrics including predictability, throughput, cycle time, and portfolio health
Apply enterprise-approved generative AI to accelerate status synthesis, requirements analysis, documentation, and reporting
Lead and develop delivery staff assigned to the Member Data portfolio and coach delivery practitioners across technology
Drive cross-team dependencies, risks, and escalations to resolution with product management, engineering, architecture, security, and compliance
Manage offshore delivery partners and staff augmentation vendors, including scope, resource planning, performance management, and escalation
Participate in hiring and performance management for delivery staff

Requirements

What you’ll need

Bachelor’s degree in computer science, information systems, engineering, business, or a related field required; an equivalent combination of education and directly relevant experience considered
12+ years in technology delivery, program management, or engineering leadership
5+ years of people management experience, including at least three years leading a delivery, agile, or PMO team
Experience improving agile practices across teams outside direct reporting authority
Full-lifecycle ownership of new product development and at least one legacy product replacement or platform modernization initiative including data migration and customer transition
Proven track record driving offshore or nearshore development teams and third-party vendors to committed outcomes
Hands-on Jira Cloud and Confluence administration in a multi-team environment
Experience running keep-the-lights-on and production support alongside project delivery, with deliberate capacity allocation between the two
Experience leading enterprise tool selection and implementation, and partnering with an enterprise PMO, finance, or business operations function on intake and funding governance
Demonstrable use of generative AI tools, such as Claude, in a professional delivery or program management context
Experience presenting to and influencing executive leadership
Agile certification strongly preferred: SAFe Program Consultant (SPC), SAFe Release Train Engineer (RTE), Certified Scrum Professional (CSP), or PMI Agile Certified Practitioner (PMI-ACP)
Project Management Professional (PMP) certification preferred
Atlassian Jira administration certification (ACP-120 or equivalent) a plus
Healthcare, payer, provider, or other regulated-industry experience strongly preferred
Advanced proficiency with Jira Cloud, including workflows, issue hierarchies, automation, dashboards, and governance standards
Experience with Jira Align or comparable scaled tooling a plus

Benefits

Comp & perks

Medical, dental, and vision coverage
401(k) with company contributions and matching
Paid parental leave
Tuition assistance
Generous paid time off
Fully remote environment
Professional growth support