Client Success Manager

Datavant

. Lead the Datavant relationship with customers, ensuring effective result delivery, service and support .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management within the healthcare sector, focusing on customer relationship management, data integration, and process improvement. Proficient in utilizing advanced Excel skills and basic SQL for effective reporting and analysis.

Highest-signal resume keywords

Project Management ExperienceHealthcare Data Systems KnowledgeAdvanced Excel SkillsCommunication SkillsProcess Improvement Execution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData IntegrationSQL QueriesExcel (VLOOKUP, Pivot Tables)Process Improvement

Soft Skills

CommunicationProblem SolvingTeam CoordinationMotivation

Tools & Technologies

Project Management ToolsReporting Tools

Industry Keywords

Healthcare IndustryPayment ModelsRisk AdjustmentMedical CodingElectronic Health Record Systems

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead the Datavant relationship with customers, ensuring effective result delivery, service and support
Manage coordination, tracking and reporting for customer projects
Coordinate, motivate and facilitate project resources across data integrations, coding management, engineering, sales and executive teams
Maintain communication through regular reports, meetings and status updates
Own customer operations project management processes, tools and reference materials
Monitor project status and success throughout the project lifecycle
Identify, analyze and resolve customer problems, coordinating escalations with sales and internal stakeholders
Prepare customer reports and presentations and coordinate results delivery with Sales
Identify, define and execute process improvements
Partner with engineering to identify, prevent and resolve software issues affecting customer projects

Requirements

What you’ll need

3+ years project management experience
Familiarity with healthcare data systems, data formats and processes, with ability to converse at a technical level
BS degree in business, technology or related field
Knowledge of healthcare industry, payment models, risk adjustment, medical coding, physician workflow, and/or electronic health record systems
Advanced Excel skills, including VLOOKUP and pivot tables
Some knowledge of SQL queries is helpful
Excellent written and oral communication skills
Willingness to travel 15% of the time
This job is not eligible for employment sponsorship

Benefits

Comp & perks

Total rewards strategy
Post-offer health screenings and required vaccinations as applicable
Reasonable accommodations for individuals with physical and mental disabilities
Equal employment opportunity protections