Health Information Specialist

Datavant

. Process release-of-information requests, specifically medical record requests, accurately and efficiently .

Posted 9/29/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in processing medical record requests while ensuring compliance with HIPAA regulations and maintaining patient confidentiality. Capable of managing patient health records and providing excellent customer service in a fast-paced healthcare environment.

Highest-signal resume keywords

HIPAA ComplianceMedical Record ManagementData Entry SkillsCustomer Service ExperienceBasic Computer Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record RequestsPatient Health Information ProcessingChart PreparationDigital ImagingData Entry

Soft Skills

Professional Communication SkillsDetail OrientedOrganizational SkillsAbility to Work IndependentlyAdaptability to Changing Priorities

Tools & Technologies

Electronic Health RecordsOffice EquipmentFax MachinePrinters

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Healthcare EnvironmentPatient ConfidentialityComplianceProduction Metrics

About the role

Key responsibilities & impact

Process release-of-information requests, specifically medical record requests, accurately and efficiently
Take calls from patients, insurance companies, and attorneys and provide medical record status
Receive and process patient health information according to company and facility policies
Maintain confidentiality, security, and compliance with HIPAA and medical privacy regulations
Manage, safeguard, assemble, and maintain patient health records
Prepare new patient charts using paper and electronic health record sources
Ensure medical records are assembled in standard order and are accurate and complete
Create digital images of paperwork for electronic medical records
Retrieve and appropriately transmit patient records to internal and external requesters
Answer inbound and outbound calls
Assist with patient walk-ins
Assist with faxes, mail opening, data entry, and pickup scheduling
Maintain working knowledge of company and facility software
Inform the manager about work, site difficulties, and fluctuating volumes
Meet site-specific productivity expectations
Perform additional duties as assigned

Requirements

What you’ll need

High School Diploma or GED
Ability to commute between locations as needed
Able to work overtime during peak seasons when required
Basic computer proficiency
Comfortable utilizing phones, fax machine, printers, and other general office equipment
Professional verbal and written communication skills in English
Detail and quality oriented regarding accurate and compliant medical records information
Strong data entry skills
Able to work with minimum supervision and respond to changing priorities
Ability to organize and manage multiple tasks
Able to respond to requests in a fast-paced environment
This job is not eligible for employment sponsorship
Bonus: Experience in a healthcare environment
Bonus: Previous production/metric-based work experience
Bonus: In-person customer service experience
Bonus: Ability to build relationships with on-site clients and customers
Bonus: Comfort bringing new ideas, process improvement suggestions, and feedback to internal stakeholders

Benefits

Comp & perks

Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
Company equipment provided, including computer, monitor, virtual phone, etc.
PTO
Health insurance
Vision insurance
Dental insurance
401k Savings Plan
Tuition Assistance
Reasonable accommodations for individuals with physical and mental disabilities
Post-offer health screenings and vaccinations as required by clients