Health Information Specialist

Datavant

. Process release-of-information requests, especially medical record requests, accurately and efficiently .

Posted 10/7/2026full-timeAlabama • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in processing medical record requests while ensuring HIPAA compliance and maintaining patient confidentiality. Capable of managing patient health records and performing administrative duties in a fast-paced healthcare environment.

Highest-signal resume keywords

HIPAA ComplianceMedical Record ManagementData Entry SkillsProfessional Communication SkillsBasic Computer Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record Requests ProcessingPatient Health Information ManagementChart PreparationDigital Imaging of PaperworkData EntryDocumenting InformationOrganizing Multiple TasksMaintaining ConfidentialityQuality OrientationFast-Paced Environment Adaptability

Soft Skills

Detail OrientedProfessional Verbal CommunicationWritten CommunicationAbility to Work with Minimum SupervisionOrganizational Skills

Tools & Technologies

Electronic Health RecordsFax MachinePrintersGeneral Office EquipmentTwo Computer Monitors

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Healthcare EnvironmentPatient ConfidentialityAdministrative DutiesProduction-Based WorkCustomer Service Experience

About the role

Key responsibilities & impact

Process release-of-information requests, especially medical record requests, accurately and efficiently
Receive and process requests for patient health information according to company and facility policies
Maintain confidentiality, security, and HIPAA compliance for privileged patient information
Manage patient health records and safeguard patient records
Prepare new patient charts using paper and electronic health record sources
Assemble medical records in standard order and ensure they are accurate and complete
Create digital images of paperwork for electronic medical records
Retrieve and appropriately transmit patient records to internal and external requesters
Answer inbound and outbound calls from patients, insurance companies, and attorneys
Document information across multiple platforms using two computer monitors
Handle administrative duties such as faxes, mail, data entry, and scheduling pickups
Maintain knowledge of company and facility software
Meet site-specific productivity expectations
Inform the manager about work, site difficulties, and fluctuating volumes
Assist with patient walk-ins and additional duties as assigned

Requirements

What you’ll need

High School Diploma or GED
Ability to commute between locations as needed
Able to work overtime during peak seasons when required
Basic computer proficiency
Comfortable utilizing phones, fax machine, printers, and other general office equipment regularly
Professional verbal and written communication skills in English
Detail and quality oriented for accurate and compliant medical records
Strong data entry skills
Able to work with minimum supervision and respond to changing priorities and role needs
Ability to organize and manage multiple tasks
Able to respond to requests in a fast-paced environment
This job is not eligible for employment sponsorship
Post-offer health screenings and proof and/or completion of vaccinations may be required
Bonus: experience in a healthcare environment
Bonus: previous production/metric-based work experience
Bonus: in-person customer service experience

Benefits

Comp & perks

Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
Company equipment provided, including computer, monitor, and virtual phone
PTO
Health insurance
Vision insurance
Dental insurance
401k Savings Plan
Tuition Assistance
Post-offer health screenings and vaccinations as required by clients
Reasonable accommodations for individuals with physical and mental disabilities