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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing medical record requests while ensuring compliance with HIPAA regulations and maintaining patient confidentiality. Proficient in data entry and managing patient health information with attention to detail and quality.
Highest-signal resume keywords
HIPAA ComplianceData Entry SkillsMedical Record ManagementPatient Privacy SafeguardingProfessional Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryMedical Record ProcessingPatient Chart PreparationElectronic Health Record ManagementRecord VerificationInformation RetrievalConfidentiality MaintenanceCompliance ManagementBasic Computer ProficiencyOffice Equipment Utilization
Soft Skills
Detail OrientedOrganizational SkillsAdaptabilityCustomer ServiceRelationship Building
Tools & Technologies
Electronic Health Record SoftwareFax MachinePrintersGeneral Office Equipment
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Healthcare EnvironmentPatient Health InformationRelease Of InformationConfidential InformationProduction-Based Work
About the role
Key responsibilities & impact- Process release-of-information requests and medical record requests accurately and efficiently
- Safeguard patient privacy and ensure releases comply with authorizations, company policy, and HIPAA regulations
- Receive and process patient health information according to company and facility policies
- Maintain confidentiality and security of privileged information
- Maintain working knowledge of company and facility software
- Inform the manager about work, site difficulties, and fluctuating volumes
- Manage patient health records and ensure compliance with HIPAA standards
- Prepare new patient charts using paper and electronic health record sources
- Assemble medical records in standard order and verify accuracy and completeness
- Create digital images of paperwork for electronic medical records
- Retrieve and appropriately transmit patient records to internal and external requesters
- Answer inbound and outbound calls and provide medical record status
- Assist with patient walk-ins
- Handle faxes, mail, data entry, and pickup scheduling as needed
- Meet site-specific productivity expectations
- Perform other assigned duties
Requirements
What you’ll need- High School Diploma or GED
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
- Professional verbal and written communication skills in the English language
- Detail and quality oriented as it relates to accurate and compliant information for medical records
- Strong data entry skills
- Must be able to work with minimum supervision responding to changing priorities and role needs
- Ability to organize and manage multiple tasks
- Able to respond to requests in a fast-paced environment
- This job is not eligible for employment sponsorship
- Experience in a healthcare environment is a bonus
- Previous production/metric-based work experience is a bonus
- In-person customer service experience is a bonus
- Ability to build relationships with on-site clients and customers is a bonus
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders is a bonus
Benefits
Comp & perks- Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
- Company equipment will be provided, including computer, monitor, and virtual phone
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401k Savings Plan
- Tuition Assistance
