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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing patient health records while ensuring compliance with HIPAA regulations. Capable of effective communication and multitasking in a fast-paced healthcare environment.
Highest-signal resume keywords
HIPAA CompliancePatient Health Record ManagementData Entry SkillsVerbal And Written CommunicationBasic Computer Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Chart PreparationMedical Record AssemblyDigital ImagingRecord RetrievalData Entry
Soft Skills
Organizational SkillsAdaptabilityCustomer ServiceAttention To Detail
Tools & Technologies
Electronic Health RecordsOffice EquipmentComputer Monitors
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Healthcare EnvironmentPatient PrivacyConfidentialityAdministrative Duties
About the role
Key responsibilities & impact- Process release-of-information requests and patient health information according to company and facility policies
- Safeguard patient privacy, confidentiality, and medical records in compliance with HIPAA
- Take inbound and outbound calls from patients, insurance companies, and attorneys regarding medical record status
- Document information across multiple platforms using two computer monitors
- Maintain working knowledge of company and facility software
- Inform the manager about work, site difficulties, and fluctuating volumes
- Manage patient health records and ensure records are accurate and complete
- Prepare new patient charts using paper and electronic health record sources
- Assemble medical records in standard order
- Create digital images of paperwork for electronic medical records
- Retrieve and appropriately transmit patient records to internal and external requesters
- Assist with patient walk-ins and administrative duties such as faxes, mail, and data entry
- Schedule pickups as needed
- Meet site-specific productivity expectations
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or GED
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment regularly
- Professional verbal and written communication skills in English
- Strong data entry skills
- Ability to work with minimum supervision and respond to changing priorities
- Ability to organize and manage multiple tasks
- Ability to respond to requests in a fast-paced environment
- Must meet productivity expectations
- This job is not eligible for employment sponsorship
- Experience in a healthcare environment is a bonus
- Previous production/metric-based work experience is a bonus
- In-person customer service experience is a bonus
Benefits
Comp & perks- Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
- Company equipment will be provided, including computer, monitor, virtual phone, and other equipment
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401k Savings Plan
- Tuition Assistance
- Post-offer health screenings and vaccination support/requirements as applicable
- Reasonable accommodations for individuals with physical and mental disabilities
