Health Information Specialist

Datavant

. Process release-of-information requests and patient medical record requests accurately and efficiently .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $15 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in managing patient health records while ensuring HIPAA compliance and maintaining confidentiality. Capable of performing data entry, utilizing Microsoft Office, and effectively communicating in a fast-paced healthcare environment.

Highest-signal resume keywords

HIPAA ComplianceData Entry SkillsMicrosoft Office ProficiencyPatient Health Record ManagementProfessional Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryMedical Record ManagementBasic Computer ProficiencyEHR Systems FamiliarityMedical Terminology Knowledge

Soft Skills

Detail OrientedOrganizational SkillsAbility to Work IndependentlyAdaptability to Changing PrioritiesCustomer Service Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelFax MachinePrintersGeneral Office Equipment

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Healthcare EnvironmentPatient Health InformationConfidentialityProductivity ExpectationsIn-Person Customer Service

About the role

Key responsibilities & impact

Process release-of-information requests and patient medical record requests accurately and efficiently
Receive and process requests for patient health information according to company and facility policies
Maintain confidentiality, security, and HIPAA compliance for privileged patient information
Maintain working knowledge of company and facility software
Inform the manager of work, site difficulties, and fluctuating volumes
Manage patient health records and safeguard patient records
Prepare new patient charts and gather documents from paper and electronic health records
Assemble medical records in standard order and ensure they are accurate and complete
Create digital images of paperwork for storage in electronic medical records
Retrieve and appropriately transmit patient records to internal and external requesters
Answer inbound and outbound calls
Assist with patient walk-ins
Handle faxes, open mail, perform data entry, and schedule pickups as needed
Meet site-specific productivity expectations
Perform other assigned duties

Requirements

What you’ll need

High School Diploma or GED
Ability to commute between locations as needed
Able to work overtime during peak seasons when required
Basic computer proficiency
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
Professional verbal and written communication skills in the English language
Detail and quality oriented as it relates to accurate and compliant information for medical records
Strong data entry skills
Must be able to work with minimum supervision responding to changing priorities and role needs
Ability to organize and manage multiple tasks
Able to respond to requests in a fast-paced environment
Proficient in Microsoft Office, including Word and Excel
Knowledge of HIPAA and medical terminology preferred
Familiarity with different EHR and Billing Systems preferred
Experience in a healthcare environment, previous production/metric-based work experience, and in-person customer service experience are bonus points
This job is not eligible for employment sponsorship
Post-offer health screenings and proof and/or completion of vaccinations may be required by clients

Benefits

Comp & perks

Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
Company equipment provided, including computer, monitor, virtual phone, etc.
PTO
Health, Vision, and Dental Insurance
401k Savings Plan
Tuition Assistance
Reasonable accommodations for individuals with physical and mental disabilities