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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing patient health records while ensuring compliance with HIPAA standards and maintaining confidentiality. Exhibits strong communication skills and basic computer proficiency to effectively handle patient requests and office tasks.
Highest-signal resume keywords
HIPAA CompliancePatient Health Record ManagementBasic Computer ProficiencyProfessional Communication SkillsData Entry
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Chart PreparationMedical Record AssemblyDigital ImagingData EntryRecord Retrieval
Soft Skills
Verbal CommunicationWritten CommunicationAdaptability
Tools & Technologies
Electronic Health RecordsFax MachinePrintersGeneral Office Equipment
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Medical Privacy RegulationsConfidentialityProductivity ExpectationsOffice Procedures
About the role
Key responsibilities & impact- Work Monday-Friday, with 8-hour shifts scheduled within 8:00 AM-5:30 PM EST
- Receive and process requests for patient health information according to Company and Facility policies and procedures
- Maintain confidentiality and security of privileged information
- Maintain working knowledge of Company and facility software
- Adhere to Company and customer facility codes of conduct and policies
- Inform manager of work, site difficulties, and fluctuating volumes
- Assist with additional work duties and responsibilities as required
- Apply medical privacy regulations to prevent unauthorized disclosure
- Manage, safeguard, and maintain patient health records in compliance with HIPAA standards
- Prepare new patient charts using paper sources and/or electronic health records
- Assemble medical records in standard order and ensure accuracy and completeness
- Create digital images of paperwork for storage in electronic medical records
- Retrieve and appropriately transmit patient records to internal and external requesters
- Answer inbound and outbound calls
- Assist with patient walk-ins
- Handle faxes, open mail, and perform data entry
- Meet site-specific productivity expectations
- Schedule pickups
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or GED
- Must be at least 18 years old
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
- Professional verbal and written communication skills in the English language
- This job is not eligible for employment sponsorship
- Post-offer health screenings and proof and/or completion of required vaccinations may be required by clients
Benefits
Comp & perks- Post-offer health screenings
- Proof and/or completion of vaccinations such as flu shot, Tdap, and COVID-19 vaccination
- Reasonable accommodations for individuals with physical and mental disabilities
- Overtime opportunities during peak seasons when required