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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing patient health information requests while ensuring compliance with HIPAA regulations and maintaining confidentiality. Proficient in managing medical records, utilizing office equipment, and communicating effectively in a professional environment.
Highest-signal resume keywords
HIPAA CompliancePatient Health Information ManagementMedical Records ProcessingProfessional Communication SkillsBasic Computer Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Records ManagementData EntryChart PreparationDocument AssemblyDigital ImagingRecord RetrievalBilling Record ProcessingCompliance AdherenceConfidentiality MaintenanceProductivity Management
Soft Skills
Verbal CommunicationWritten CommunicationInterpersonal SkillsOrganizational SkillsProblem-Solving
Tools & Technologies
Electronic Health RecordsFax MachinePrintersGeneral Office Equipment
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Patient RecordsRelease of InformationConfidentialityClient-Specific RequirementsOffice Policies and Procedures
About the role
Key responsibilities & impact- Work Monday-Friday, with 8-hour shifts scheduled between 8:00 AM and 5:30 PM EST
- Process billing records requests in compliance with HIPAA regulations and client-specific release-of-information requirements
- Receive and process patient health information requests according to Company and Facility policies and procedures
- Maintain confidentiality and security of privileged information
- Maintain working knowledge of Company and facility software
- Adhere to Company and customer facility codes of conduct and policies
- Inform manager of work, site difficulties, and fluctuating volumes
- Manage, safeguard, and ensure compliance of patient health records with HIPAA standards
- Prepare new patient charts and gather documents from paper sources and/or electronic health records
- Assemble medical records in standard order and ensure accuracy and completeness
- Create digital images of paperwork for storage in electronic medical records
- Retrieve and appropriately transmit patient records to internal and external requesters
- Answer inbound and outbound calls
- Assist with patient walk-ins and administrative duties such as faxes, mail, and data entry
- Meet site-specific productivity expectations
- Schedule pickups and perform other assigned duties
Requirements
What you’ll need- High School Diploma or GED
- Must be at least 18 years old
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment regularly
- Professional verbal and written communication skills in the English language
- This job is not eligible for employment sponsorship
Benefits
Comp & perks- Post-offer health screenings and proof and/or completion of vaccinations such as flu shot, Tdap, and COVID-19 vaccinations, with case-by-case exemption review
- Reasonable accommodations for individuals with physical and mental disabilities
- Equal Employment Opportunity protections