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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing patient health records while ensuring compliance with HIPAA regulations and maintaining confidentiality. Exhibits strong communication skills and basic computer proficiency to effectively handle patient information requests and office tasks.
Highest-signal resume keywords
HIPAA CompliancePatient Health Record ManagementMedical Privacy RegulationsProfessional Communication SkillsBasic Computer Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Health Information ProcessingData EntryChart PreparationMedical Record AssemblyDigital ImagingRecord RetrievalSchedulingFax HandlingMail Processing
Soft Skills
Verbal CommunicationWritten CommunicationProblem-SolvingAdaptability
Tools & Technologies
Electronic Health RecordsOffice Equipment
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
ConfidentialityPatient PrivacyProductivity ExpectationsOffice PoliciesCustomer Service
About the role
Key responsibilities & impact- Work Monday through Friday, 8 hours per day
- Receive and process patient health information requests according to company and facility policies
- Maintain confidentiality and security of privileged information
- Maintain working knowledge of company and facility software
- Follow company and customer facility codes of conduct and policies
- Inform manager of work, site difficulties, and fluctuating volumes
- Assist with additional duties as required
- Apply medical privacy regulations to prevent unauthorized disclosure
- Manage, safeguard, and maintain patient health records in compliance with HIPAA
- Prepare new patient charts using paper and electronic health record sources
- Assemble accurate and complete medical records in standard order
- Create digital images of paperwork for electronic medical records
- Retrieve and appropriately transmit patient records to internal and external requesters
- Answer inbound and outbound calls
- Assist with patient walk-ins
- Handle faxes, open mail, and perform data entry
- Meet site-specific productivity expectations
- Schedule pickups
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or GED
- Must be at least 18 years old
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment regularly
- Professional verbal and written communication skills in English
- This job is not eligible for employment sponsorship
Benefits
Comp & perks- Post-offer health screenings
- Vaccination coverage/requirements including flu shot, Tdap, and COVID-19 vaccinations
- Reasonable accommodations for individuals with physical and mental disabilities
- Equal employment opportunity and legally protected-status protections