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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing patient health records while ensuring compliance with HIPAA standards and maintaining confidentiality. Proficient in utilizing office equipment and software to process health information requests and support patient interactions.
Highest-signal resume keywords
HIPAA CompliancePatient Health Record ManagementMedical Privacy RegulationsProfessional Communication SkillsBasic Computer Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Chart PreparationData EntryMedical Record AssemblyElectronic Health RecordsDigital Imaging
Soft Skills
Verbal CommunicationWritten CommunicationProblem-Solving
Tools & Technologies
Office EquipmentFax MachinePrinters
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Patient Health InformationConfidentialityCodes of ConductProductivity Expectations
About the role
Key responsibilities & impact- Work 8 AM to 4:30 PM CST Monday through Friday
- Receive and process requests for patient health information according to Company and Facility policies and procedures
- Maintain confidentiality and security of privileged information
- Maintain working knowledge of Company and facility software
- Follow Company and customer facility Codes of Conduct and policies
- Inform manager of work, site difficulties, and fluctuating volumes
- Assist with additional work duties or responsibilities as required
- Apply medical privacy regulations to prevent unauthorized disclosure
- Manage and safeguard patient health records in compliance with HIPAA standards
- Prepare new patient charts using paper sources and/or electronic health records
- Assemble accurate and complete medical records in standard order
- Create digital images of paperwork for electronic medical records
- Retrieve and appropriately transmit patient records in response to internal and external requests
- Answer inbound and outbound calls
- Assist with patient walk-ins
- Handle faxes, open mail, and perform data entry
- Meet site-specific productivity expectations
- Schedule pickups
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or GED
- Must be at least 18 years old
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
- Professional verbal and written communication skills in the English language
- This job is not eligible for employment sponsorship
Benefits
Comp & perks- Post-offer health screenings and proof and/or completion of vaccinations such as flu shot, Tdap, and COVID-19 vaccines
- Reasonable accommodations for individuals with physical and mental disabilities
- Equal Employment Opportunity protections